Need to Reach Someone?

Individual and Family Health Insurance

Review all individual and family contacts.

I have questions about enrolling in a new plan:

1-800-531-4456

Monday – Friday: 8 a.m. – 8 p.m. CT
Saturday: 8:30 a.m. – 12:30 p.m. CT
Sunday: Closed

I'm a member with a question for customer service:

1-888-697-0683

Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 5 p.m. CT
Sunday: Closed

I want to make a payment:

Mail your payment to the address on your invoice or learn about other convenient ways to pay your bill.

Medicare (65+)

We're available Monday – Friday: 8 a.m. – 8 p.m. CT.

I have a question about enrolling in Medicare:

1-866-292-6745 (TTY: 711)

I'm a Medicare Advantage member:

1-877-774-8592 (TTY: 711)

I'm a Medicare Part D member:

1-888-285-2249 (TTY: 711)

I'm a Medicare Supplement member:

1-800-654-9390 (TTY: 711)

I'm a Medicare Dual Care member:

1-877-895-6437 (TTY: 711)

Medicaid

I'm a STAR member:

Speak with a Customer Advocate at:

 1-888-657-6061 (TTY: 711)

Monday – Friday: 8 a.m. to 5 p.m. CT.

I'm a CHIP member:

Speak with a Customer Advocate at:

 1-888-657-6061 (TTY: 711)

Monday – Friday: 8 a.m. to 5 p.m. CT

I'm a STAR Kids member:

Speak with a Customer Advocate at:

 1-877-688-1811 (TTY: 711)

Monday – Friday: 8 a.m. to 5 p.m. CT

Employer/Group

Call Customer Service at the number listed on your member ID card.

I have a question about PPO/POS/Indemnity Plans:

1-800-521-2227
8 a.m. – 8 p.m. CT

I have a question about HMO Blue Texas Plans:

1-877-299-2377
8 a.m. – 8 p.m. CT

I have a question about HealthSelect℠:

1-800-252-8039
Monday – Friday: 7 a.m. – 7 p.m. CT
Saturday: 7 a.m. – 3 p.m. CT

I have a question about my dental coverage:

1-800-521-2227

I have a question about covered behavioral health care:

1-800-729-2422
Monday – Friday: 8 a.m. to 6 p.m. CT

I have a question about Magellan Behavioral Health services:

1-800-528-7264
Monday – Friday: 8 a.m. to 6 p.m. CT

I have a question for the membership department:

1-800-445-2227