Blue Cross and Blue Shield of Texas
1001 E. Lookout Drive
Richardson, Texas 75082
General Information: 1-972-766-6900
TTY: 735-2989
Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill.
Product and Program Contact Information
If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on this page:
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Individual and Family Plans
If you have coverage through your employer, call the toll-free number listed on your member ID card.
Under 65 Customer Service
1-800-531-4456
Monday – Friday: 8 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 6 p.m. CT
Sunday: 10 a.m. – 2 p.m. CT
Under 65 Customer Service for Existing Members
1-866-697-0683
Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 5 p.m. CT
Sunday: Closed
Medicare Supplement Customer Services
1-866-697-0683
Dental Indeminity USA
1-800-820-9994
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Group Plans
For customer service, call the toll-free number listed on your member ID card.
PPO/POS/Indemnity Plans
1-800-521-2227
8 a.m. – 8 p.m. CT
HMO Blue Texas Plans
1-877-299-2377
8 a.m. – 8 p.m. CT
HealthSelectSM of Texas Consumer Directed HealthSelectSM
1-800-252-8039
Monday – Friday, 7 a.m. – 7 p.m. CT
Saturday, 7 a.m. – 3 p.m. CT
Dental
1-800-521-2227
BCBSTX Behavioral Health
1-800-729-2422
Monday – Friday, 8 a.m. to 6 p.m. CT
Magellan Behavioral Health
1-800-528-7264
Monday – Friday, 8 a.m. to 6 p.m. Central time
Membership Department
1-800-445-2227
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Regional Sales Offices (POS)
Amarillo
1-806-371-3000
1-800-403-4650
7901 Wallace Boulevard
Amarillo, TX 79124
Austin
1-800-336-5696
9442 Capital of Texas Highway, North
Suite 500, Arboretum Plaza II
Austin, TX 78759
Beaumont
1-409-896-0100
2615 Calder Street, Suite 700
Beaumont, TX 77702
Corpus Christi
1-361-878-1600
1-800-442-1685
4444 Corona Drive, Suite 120
Corpus Christi, TX 78411
Dallas/Fort Worth
1-800-399-5831
1001 E. Lookout Drive
Building B, 14th Floor
Richardson, TX 75082
Houston
1-713-354-7000
1-800-235-0796
1800 West Loop Freeway South, Suite 600
Houston, TX 77027
Lubbock
1-800-399-5831
3223 S. Loop 289
Suite 460
Lubbock, TX 79423
San Antonio
1-210-558-5100
17806 IH 10 West, Building 2, Suite 200
San Antonio, TX 78257
Tyler
1-800-259-3668
3800 Paluxy Drive, Suite 540
Tyler, TX 75703
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Claims and Correspondence
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044
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Human Resources Inquiries
1-866-977-7378
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Supplier Registration
If you are interested in conducting business with Blue Cross and Blue Shield of Texas, this link takes you to our Supplier Registration Portal.
