Blue Cross and Blue Shield of Texas
1001 E. Lookout Drive
Richardson, Texas 75082
General Information: 1-972-766-6900
TTY: 735-2989
Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill.
Product and Program Contact Information
If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on this page:
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Individual and Family Plans
If you have coverage through your employer, call the toll-free number listed on your member ID card.
Under 65 Customer Service
1-800-531-4456
Monday – Friday: 8 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 6 p.m. CT
Sunday: 10 a.m. – 2 p.m. CT
Under 65 Customer Service for Existing Members
1-888-697-0683
Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 5 p.m. CT
Sunday: Closed
Medicare Supplement Customer Services
1-888-697-0683
Dental Indemnity USA
1-800-820-9994
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Group Plans
For customer service, call the toll-free number listed on your member ID card.
PPO/POS/Indemnity Plans
1-800-521-2227
8 a.m. – 8 p.m. CT
HMO Blue Texas Plans
1-877-299-2377
8 a.m. – 8 p.m. CT
HealthSelectSM of Texas Consumer Directed HealthSelectSM
1-800-252-8039
Monday – Friday, 7 a.m. – 7 p.m. CT
Saturday, 7 a.m. – 3 p.m. CT
Dental
1-800-521-2227
BCBSTX Behavioral Health
1-800-729-2422
Monday – Friday, 8 a.m. to 6 p.m. CT
Magellan Behavioral Health
1-800-528-7264
Monday – Friday, 8 a.m. to 6 p.m. Central time
Membership Department
1-800-445-2227
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Claims and Correspondence
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044
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Human Resources Inquiries
1-866-977-7378
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Supplier Registration
If you are interested in conducting business with Blue Cross and Blue Shield of Texas, this link takes you to our Supplier Registration Portal.
