Contact Us

Blue Cross and Blue Shield of Texas
1001 E. Lookout Drive
Richardson, Texas 75082

General Information: 1-972-766-6900
TTY: 735-2989

Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill.

Product and Program Contact Information

If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on this page:

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Individual and Family Plans

If you have coverage through your employer, call the toll-free number listed on your member ID card.

Under 65 Customer Service

1-800-531-4456

Monday – Friday: 8 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 6 p.m. CT
Sunday: 10 a.m. – 2 p.m. CT

Under 65 Customer Service for Existing Members

1-866-697-0683

Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 5 p.m. CT
Sunday: Closed

Medicare Supplement Customer Services

1-866-697-0683

Dental Indeminity USA

1-800-820-9994

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Group Plans

For customer service, call the toll-free number listed on your member ID card.

PPO/POS/Indemnity Plans

1-800-521-2227

8 a.m. – 8 p.m. CT

HMO Blue Texas Plans

1-877-299-2377

8 a.m. – 8 p.m. CT

HealthSelectSM of Texas Consumer Directed HealthSelectSM

1-800-252-8039

Monday – Friday, 7 a.m. – 7 p.m. CT
Saturday, 7 a.m. – 3 p.m. CT

Dental

1-800-521-2227

BCBSTX Behavioral Health

1-800-729-2422

  Monday – Friday, 8 a.m. to 6 p.m. CT

Magellan Behavioral Health

1-800-528-7264

Monday – Friday, 8 a.m. to 6 p.m. Central time

Membership Department

1-800-445-2227

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Regional Sales Offices (POS)

Amarillo

1-806-371-3000
1-800-403-4650

7901 Wallace Boulevard
Amarillo, TX 79124

Austin

1-800-336-5696

9442 Capital of Texas Highway, North
Suite 500, Arboretum Plaza II
Austin, TX 78759

Beaumont

1-409-896-0100

2615 Calder Street, Suite 700
Beaumont, TX 77702

Corpus Christi

1-361-878-1600
1-800-442-1685

4444 Corona Drive, Suite 120
Corpus Christi, TX 78411

Dallas/Fort Worth

1-800-399-5831

1001 E. Lookout Drive
Building B, 14th Floor
Richardson, TX 75082

Houston

1-713-354-7000
1-800-235-0796

1800 West Loop Freeway South, Suite 600
Houston, TX 77027 

Lubbock

1-800-399-5831

3223 S. Loop 289
Suite 460
Lubbock, TX 79423 

San Antonio

1-210-558-5100

17806 IH 10 West, Building 2, Suite 200
San Antonio, TX 78257 

Tyler

1-800-259-3668

3800 Paluxy Drive, Suite 540
Tyler, TX 75703

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Claims and Correspondence

Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044

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Human Resources Inquiries

1-866-977-7378

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Supplier Registration

If you are interested in conducting business with Blue Cross and Blue Shield of Texas, this link takes you to our Supplier Registration Portal.