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Forms and Documents

These are commonly used forms and documents for members. They can help you manage your Blue Cross and Blue Shield of Texas plan. Many are PDF files. You may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe® Reader® which has a built-in reader. You can download this at Adobe's site .

Plan-Specific Forms and Documents

Do you need a printed copy of your Member Handbook or Provider Directory? Call us and we will mail it to you at no cost. You can also request your plan document(s) in another language or format. You will receive them within 5 business days.

CHIP

STAR

STAR Kids

Prescription Drug Forms and Documents

Transportation Forms and Documents

Value-Added Services and Program Brochures

LifeTimes® Newsletter

Summer 2026 (includes Annual Notices)

Spring 2026

Winter 2026

Fall 2025

Legal and Privacy Forms and Documents

General Forms and Documents

Other Resources

Texas Health and Human Services Commission

Texas Department of State Health Services

Texas Department of Family and Protective Services

Texas Department of State Health Services, Women, Infants, and Children Program (WIC)

Texas Juvenile Justice Department

Children Advocacy Centers of Texas, Inc.

Your Texas Benefits (from the Texas Health and Human Services Commission)

Healthy Texas Women

ARC of the Capital Area

Children with Special Health Care Needs Program

Coalition of Texans with Disabilities

Consumer Rights and Services

Department of Assistive and Rehabilitative Services (ECI Program for children age 3 and under)

Guide to Financial Literacy and Education Resources (from the Office of Consumer Credit Commissioner)

National Early Childhood Technical Assistance Center

Navigate Life Texas

STAR Kids Advisory Committee

Texas Parent to Parent

Texas Project First

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CONTACT US

Need Help?

If you have questions about your plan, we can help. To ask about what the plan covers, find a provider, change your PCP and more, just call the Customer Advocate Department. We are available Monday through Friday, 8 a.m. to 5 p.m. Central Time.

If you call after hours, please leave a message. We’ll call you back on the next business day. Members with hearing or speech loss can call the TTY/TDD line at 711.

CHIP and STAR, Call 1-888-657-6061 STAR Kids, Call 1-877-688-1811

* Please Note: The PDFs are large files. They may take a while to download. Internet speed, browser and computer hardware may impact your download time.

The machine-readable files have been compressed and provided in a ZIP format. Click on a link above to download and save a ZIP file to your computer. To unzip the file: Click on the ZIP file and you will have an option to unzip or extract. Follow the instructions. The process will create a new folder with the contents of the ZIP file (the full machine-readable file). Depending on your operating system, you may need to download a tool to open (un-zip) the file. There are tools available on the internet; some are at no cost.