Group Market Contacts for Producers
Producers who are already working with Blue Cross and Blue Shield of Texas and have group business can find the most common contacts here.
MEMBERSHIP
Eligibility and Support
If you work with a General Agent, submit all questions and/or business to your General Agent.
Producer Service Center
Producer of Record Questions • Book of Business Inquiries • Contracting • Licensing • Appointments • Commissions
Online
Log in to BAP and select "Producer Services" for online request options.
Log in to your account
Phone Call
Monday through Friday: 9 a.m. to 5 p.m. CT. We re closed daily from 12 p.m. to 1 p.m. CT.
General Agent
If you re working with a General Agent, submit Producer Service Center questions to them.
Learn moreProducer Service Center
Billing & Payment Contacts
Get details for Online Bill Pay, our simple and secure method for employers to make payments quickly and accurately. For additional help, contact the following.
Premium Payment Address
Blue Cross and Blue Shield of Texas
P.O. Box 650615
Dallas, TX 75265-0615
Billing Inquiries
1-855-267-0215
Late/Overnight Premium Payment Address
Blue Cross and Blue Shield of Texas
ATTN: 650615
1501 North Plano Rd., Suite 100
Richardson, TX 75081
To avoid cancellation, provide overnight express tracking number to the Texas Small Group Account Management Team at 1-877-239-5582.