Blue Cross and Blue Shield of Texas (BCBSTX) can help you get a ride to your health care appointments as part of our Value-Added Services. You can also get rides to your health classes or therapy. We will send a wheelchair van if you need it. Non-emergency medical transportation is provided by ModivCare.
CHIP members can get help finding a ride, a place to stay and meals for doctor visits that are at least 75 miles away from home. Non-emergency rides, hotels and meals need to be scheduled at least three days ahead of time. You need prior approval.
As part of this out-of-area transportation service, there is a $50 a day limit on food and $120 a night limit on lodging. There is a $1,000 a year limit on these costs. BCBSTX can help with scheduling affordable lodging.
The ModivCare app gives you the flexibility to schedule your medical ride whenever and wherever you like. All you need to do is search “ModivCare” on either Google Play® or the Apple App Store® to download. Make sure to have an email address handy to create your account. Then requesting a ride is only a few clicks away!
By downloading the ModivCare app you have access to:
- Booking, changing, or cancelling rides
- Live ride tracking
- Driver’s real-time location and ETA
- Text or calling the driver to ensure trips aren’t missed
- Contacting support within the app to talk to a live agent