Blue Cross and Blue Shield of Texas
1001 E. Lookout Drive
Richardson, Texas 75082
General Information: 1-972-766-6900
TTY: 735-2989
Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill.
Product and Program Contact Information
If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on this page:
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Individual and Family Plans
If you have coverage through your employer, call the toll-free number listed on your member ID card.
Under 65 Customer Service
Monday – Friday: 8 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 6 p.m. CT
Sunday: 10 a.m. – 2 p.m. CT
Under 65 Customer Service for Existing Members
Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 5 p.m. CT
Sunday: Closed
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Medicare and Medicare-Medicaid Plans
Medicare Advantage Members: 1-877-774-8592 (TTY 711)
Medicare Part D Members: 1-888-285-2249 (TTY 711)
Medicare Supplement Members: 1-800-654-9390 (TTY 711)
Medicare Dual Care Members: 1-877-895-6437 (TTY 711)
Medicare Plan Enrollment Information: 1-866-292-6745 (TTY 711)