Who We Are

Blue Cross and Blue Shield of Texas knows health care coverage in Texas — we invented it. We're Texas born and bred, and this is the only place we do business.

We have been around for more than 90 years, and the cross and shield have come to represent the most experienced health care coverage organization in the state and the nation. Our mission is still focused on providing financially sound health care coverage to as many Texans as possible.

Learn more about our service philosophy

As the state's largest health insurer, we serve some of the best known Texas companies, including American Airlines, Brinker International, Brookshire Grocery, Halliburton, H.E.B. Grocery, JBS, Southern Methodist University (SMU), the Texas A&M System, Texas Instruments, Texas Medical Association and The University of Texas System.

We maintain our state headquarters in Richardson, with regional offices in Houston, Austin and Lubbock. In addition, we process our members' claims in Texas in our claims and customer service facilities in Abilene, Marshall, Richardson, San Angelo, Waco and Wichita Falls.

We're a statewide customer-owned health insurer in Texas. We believe Texas consumers and employers deserve the best of both worlds — access to affordable, quality health care and top-notch service from a company that focuses solely on customers, not shareholders. Customer value is our cornerstone.

Learn more about our innovations

We grew up in local Texas communities, and we've stayed there. However, our significant local presence throughout the state is just one reason why the cross and shield create peace of mind when it comes to choosing health insurance. Here are a few other reasons:

  • We have a special relationship with physicians and hospitals dating back to 1929. We remain committed to partnering with physicians and hospitals to provide access to affordable, quality health care, and we are a collaborative partner seeking solutions to joint concerns with employers, physicians, hospitals and governmental bodies.
  • We are the largest provider of health benefits in the state, working with more than 140,000 physicians and health care practitioners, and 520 hospitals to serve 7 million members in all 254 counties.
  • In addition to providing broad access to affordable care, we have a commitment to member empowerment in personal health and wellness.
  • Since 1997, BCBSTX has sponsored the Care Van Program, a statewide initiative addressing the barriers that prevent families from securing preventive healthcare services. The Care Van program has given more than 1.3 million free immunizations to more than 900,000 uninsured and underinsured Texans.
HMO Marketplace Plans and PPO Commercial Plans

Last Updated: March 15, 2023