2024 Impact Report
Our People
Our employees are the heart of a culture of caring that supports health and well-being for our members, customers and communities.

volunteer hours
employee volunteers
employees in Business Resource Groups
In Our Communities
Showing up in our communities is a vital part of our culture. In the months leading up to our 95th anniversary on Dec. 20th, employees across 16 offices statewide participated in acts of kindness in recognition of the company’s commitment to building healthier communities.
For 95 Days of Kindness, employees across Texas participated in events such as awareness walks, donation drives and service projects. The projects included assembling 5,200 bone marrow swab kits for the National Marrow Donor Program and 1,650 hygiene kits for community partners.
In total in 2024, more than 3,600 employees volunteered more than 52,000 hours with more than 11,100 nonprofit organizations across Texas. By logging their hours with our Blue CorpsSM program, they generated more than $281,000 in matching donations for 231 organizations.
Celebrating Unique Perspectives
Recognizing, respecting and celebrating unique experiences and perspectives helps our employees better serve our members and offer products and services that meet their needs.
In 2024, more than 2,150 employees participated in one or more of our eight Business Resource Groups.
The BRGs provide all employees the opportunity to connect with others who share similar interests, fostering a sense of community inside and outside of work. The groups engage in community-focused volunteer activities and provide a critical connection to the business.