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Individual & Family:

MyBlue Health Plan Features

With three levels of plans (Bronze, Silver and Gold) available, the new MyBlue Health plan may be more affordable than you think.

You will have a primary care provider (PCP) who manages your health care needs, like:

  • Lab work
  • Medical tests
  • Referrals for specialist visits

Here. For You.

As a MyBlue Health member, you'll have $0 copay for primary care appointments with any primary care provider (PCP) at a Sanitas Medical Center.1

The Sanitas Medical Centers also offer: 

  • In-network benefits and coordination with your care team - exclusively for Blue Cross and Blue Shield of Texas (BCBSTX) members.
  • On-site BCBSTX Customer Service to get your questions answered quickly and easily.2
  • Access to primary and urgent care medical centers.3
  • Virtual care appointments with your Sanitas primary care provider without leaving the comfort of your home.
  • English and Spanish speaking staff.

If you live in Dallas or Harris County, see what else you can expect:

 
 
 
  • View Transcript

    Welcome to the new Blue Cross and Blue Shield of Texas collaboration with Sanitas Medical Centers. Working together, we are bringing you a better way to access health care. As a member of Blue Cross and Blue Shield, you will be able to get primary care at any Sanitas Medical Center location. Many locations also offer urgent care services. 

    A Blue Cross and Blue Shield bilingual customer service representative will be available face to face to answer any questions you may have. We also offer benefits coordination. So you can spend less time worrying about how to access care. 

    You will have your own personal care team from Sanitas Medical Centers. Your team can help you reach your health goals by reviewing changes to your family and personal history, checking your numbers like blood pressure and cholesterol, and guiding you to a specialist if needed. And if you have a My Blue health plan, you'll have a $0 copay for primary care appointments with any PCP at a Sanitas Medical Center. 

    Go online, where you can find out more about Sanitas Medical Centers and additional information about primary care with same week appointments, urgent care and walk ins, longer hours including week nights and weekends, and on-site lab facilities and x-ray services. To learn more, go to TexasHereForYou.com. 

Want to Know More?

For more details, you can:

  • Meet virtually one-on-one with a bilingual licensed agent to learn more about MyBlue Health Plan. Call 1-866-427-7497 to speak with a representative.
  • Sign up for a virtual event to learn more about Sanitas Medical Centers. Search the keyword “Sanitas.”

This can help you decide on your health care coverage.  

 

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We're Here To Help You!

Send us a question or request more information.  Our team is here to help you get a 2020 health care plan for yourself or family.

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Online Agent Request Form

Please fill out the form below and a Blue Cross and Blue Shield of Texas authorized agent will contact you within 1 to 2 business days. They will schedule an appointment at a time and location that is convenient for you. There is no cost or obligation for this service.

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Need Assistance Shopping?

Sales Questions and Additional Plan Information:
1-800-531-4456

Calls may or may not be answered inside the United States.

Monday – Friday: 8 a.m. – 8 p.m. CT
Saturday: 8:00 a.m. – 6:00 p.m. CT
Sunday: 10:00 a.m. – 2:00 p.m. CT

Customer Service:
1-888-697-0683

Calls may or may not be answered inside the United States.

Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 5 p.m. CT
Sunday: Closed

Already a member?
Call the Customer Service number on the back of your member ID card.

1 Clinical services provided by Sanitas Medical Centers, which are independent medical centers serving individuals covered by Blue Cross and Blue Shield companies.

2 Limited onsite customer service access due to COVID-19.  Please call the number on the back of your member ID card with questions or for more information.

3 Only some locations offer urgent care.  Find a location near you.

Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association