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Help Your Clients Know Their Care Options

March 25, 2026

Applies to Individual & Family Markets 

Clients often have questions about where to go for care and how to use their benefits effectively. Helping them understand their options can improve their experience and reduce unnecessary costs.

Your client’s individual and family plan benefits from Blue Cross and Blue Shield of Texas are designed to support a wide range of care needs. From working with an in-network primary care provider on managing health to taking advantage of 24/7 Virtual Visits powered by MDLIVE®, clients can save time and money and receive the care they need when they make the appropriate choice.

You can share our care options flyer, which outlines common care settings, average wait times and relative costs to help clients make informed decisions.

Encourage clients to review their options before seeking care so they feel confident.