Blue Balance Funded: Updated Request Center User Guides Available
March 11, 2026
Applies to Small Group Blue Balance FundedSM accounts
What’s new: The user guide for the eSales Request Center tool has been updated and now includes a walkthrough of the recently rolled out all-digital renewal process for Blue Balance Funded, along with walkthroughs covering other Request Center processes.
What’s been happening: April 1 renewals for Blue Balance Funded small groups now occur entirely in the eSales Request Center tool – from completing renewal information through an account providing its digital signature. By streamlining this process and keeping it in a single digital tool, we aim to save you and your accounts time by reducing complexity.
Please contact your Blue Cross and Blue Shield of Texas account manager or general agent if you have any questions.