Pharmacy Information

Blue Cross Medicare Advantage Dual Care and Dual Care Plus have contracts with pharmacies nationwide that equal or exceed the Centers for Medicare & Medicaid Services requirements for pharmacy access. To get benefits, you must use network pharmacies or our home delivery pharmacy service, except in emergencies.

Search the Pharmacy Finder tool to find the most up-to-date network of pharmacies. 

In addition to network pharmacies, you can use AllianceRx Walgreens Pharmacy. It’s our home delivery pharmacy service that offers:

• Three ways to order refills: online, by phone or through the mail.
• Up to a 90-day supply of medications at one time.
• Notifications when your order is received and when your prescriptions are sent (by email or over the phone, whichever you prefer).

Contact AllianceRx Walgreens Pharmacy at 1-877-277-7895 (TTY 711).

AllianceRx Walgreens Pharmacy, a central specialty and home delivery pharmacy, is contracted to provide mail pharmacy services to members of Blue Cross and Blue Shield of Texas. Prime Therapeutics LLC provides pharmacy benefit management services for Blue Cross and Blue Shield of Texas and is owned by 18 Blue Cross and Blue Shield Plans, subsidiaries or affiliates of those plans.

Covered drugs are available at out-of-network pharmacies in emergencies or unusual circumstances and for non-routine access to covered Part D drugs (illness while traveling outside the plan’s service area where there is no network pharmacy, for example). For more information on these special circumstances for out-of-network coverage and/or what pharmacies may be available to you, please contact us.