Pharmacy Information

Blue Cross Medicare Advantage Dual Care and Dual Care Plus have contracts with pharmacies nationwide that equal or exceed the Centers for Medicare & Medicaid Services requirements for pharmacy access. To get benefits, you must use network pharmacies or our home delivery pharmacy service, except in emergencies.

Search the Pharmacy Finder tool to find the most up-to-date network of pharmacies. 

In addition to in-network pharmacies, you can use one of our home delivery pharmacies and have your medications delivered straight to your home. Our home delivery pharmacies offer:

• Three ways to order refills: online, by phone or through the mail
• Up to a 90-day supply of medications at one time
• Choice of notification by text message, email or phone when your order is received and when your prescriptions are mailed
• Free standard shipping any place in the U.S. and automatic refills

To get started, please call one of our home delivery pharmacies:

• AllianceRx Walgreens Pharmacy² at 1-877-277-7895 (TTY 711)
• Express Scripts^® Pharmacy³ at 1-833-599-0729 (TTY 711)
• Amazon Pharmacy⁴ at 1-855-393-4279 (TTY 711)

²AllianceRx Walgreens Pharmacy, a central specialty and home delivery pharmacy, is contracted to provide mail pharmacy services to members of Blue Cross and Blue Shield of Texas. Prime Therapeutics LLC provides pharmacy benefit management services for Blue Cross and Blue Shield of Texas and is owned by 18 Blue Cross and Blue Shield Plans, subsidiaries or affiliates of those plans.

³Express Scripts^® Pharmacy is a pharmacy that is contracted to provide mail pharmacy services to members of Blue Cross and Blue Shield of Texas. Express Scripts^® Pharmacy is a trademark of Express Scripts Strategic Development, Inc.

⁴Amazon Pharmacy is contracted to provide pharmacy home delivery services to Blue Cross and Blue Shield of Texas.

Covered drugs are available at out-of-network pharmacies in emergencies or unusual circumstances and for non-routine access to covered Part D drugs (illness while traveling outside the plan’s service area where there is no network pharmacy, for example). For more information on these special circumstances for out-of-network coverage and/or what pharmacies may be available to you, please contact us.