Forms and Documents

These forms and documents are available as PDF files. Just click on a form or document to download it. You will need Adobe Reader to view these files; this can be downloaded free of charge at Adobe's site Learn more about third-party links.

Handbooks and Directories


Value-Added Services and Program Brochures

Evidence of Coverage Schedules

Important Notices

Find additional prescription drug forms here.


* In addition to the preventive health guidelines, clinical guidelines are available upon request. Call customer service at 1-888-657-6061 (TTY 7-1-1) to request a copy.

Find a Doctor or Hospital

Use our Provider Finder® to search for doctors and other health care providers near you.

Need Assistance?

  • 1-888-657-6061 (TTY 7-1-1)
  • 8 a.m. to 8 p.m. Central Time
    Monday through Friday
  • Need Assistance?