Blue Access for MembersSM

With our secure online portal, you can manage your health coverage. Use Blue Access for Members to review your health plan information from home or when you’re on the go. Need to access your digital member ID card, search for providers or change your primary care provider (PCP)? Just log in. Also access your account on your mobile phone with the Blue Cross and Blue Shield of Texas Mobile App.

Get Started WIth Your Online Portal

1. Go to ‘Sign Up or Log In’

Use the “Sign Up or Log In” dropdown menu at the top of this web page. If you’ve never used the portal, go to “Activate Your Account.” Need help? Learn how to register for Blue Access for Members in this video.

2. Log In or Register in the Mobile App

Log in using your account credentials. If you don’t have an account, register using the app.

3. Enter Your Member Information

Be ready to provide your BCBSTX member ID and confirm your email.

Once you’ve logged in to the online portal, you have access to these resources.

  • Order a new member ID card or print your digital ID card.
  • Find health care providers, pharmacies and hospitals.
  • Access your claims and coverage information.
  • Get the most recent information on Service Coordination.
  • Check your prior authorization information.
  • Select a new PCP or change your PCP.
  • Learn about many health and wellness topics.

For any questions or help logging in, call the Customer Advocate Department at 1-888-657-6061 (TTY/TDD: 711).

Get Started WIth Your BCBSTX Mobile App*

1. Download the Mobile App

Use your mobile device to download the mobile app. You can:

2. Log In or Register in the Mobile App

Log in using your account credentials. If you don’t have an account, register using the app. 

Sign Up or Log in to Your Account

3. Access Your Mobile App Anytime

Member information and resources are now available 24/7 and at the touch of a button.

* Message and data rates may apply. Terms & Conditions and Privacy Policy.

Find a Doctor or Hospital

Use Provider Finder® to search for doctors and other health care providers near you.

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