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Fighting Health Care Fraud

At Blue Cross and Blue Shield of Texas, we take fraud very seriously. To report any suspected incidence of fraud, use one or more of these resources.

man is concerned about fraud

Ways to Help Fight Health Care Fraud

Health care fraud, waste and abuse have a negative effect on the health care industry. These cost billions of dollars each year. It impacts all of us in the long run. Health care fraud leads to:

  • Higher health care costs
  • Limited health care resources
  • Lower consumer confidence in our health care system

Here are ways you and your clients can help. Reporters can remain anonymous.

Contact Our Special Investiagtions Department

To report any suspected incidence of fraud, use any of these resources. Hotlines are available 24 hours a day, seven days a week.

Report by phone:

Call the BCBSTX toll-free hotline at 1-800-543-0867.  
Call the Blue Cross and Blue Shield Association hotline at 1-877-327-2583.

Report online:

Use this third-party online reporting website.

Report by U.S. Mail:

Blue Cross and Blue Shield of Texas
Special Investigations Department
1001 East Lookout Drive, Tower A, 2nd Floor
Richardson, TX 75082

Contact the Federal Emoloyee Program

Call their hotline at 1-800-337-8440.

Inspector General Integrity Initiative

We are part of the Inspector General Integrity Initiative and have pledged to partner with the Texas Office of Inspector General to fight fraud, waste and abuse. To learn more, review this Fraud, Waste and Abuse brochure .

Helping Your Clients Prevent Fraud

Review the ways that members and employers can learn about and fight fraud, waste and abuse.