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Now that you’re enrolled in your Blue Medicare Supplement Insurance Plan, find out what’s covered, how we stay in touch with you, how to check your member ID card and how to make a payment.
Your outline of coverage details benefits of your plan. It shows you what you pay for your plan, what Medicare pays for, and what your plan covers that Medicare does not. Your outline of coverage also provides details on renewing your policy, what benefits are excluded and coverage limitations.
During the year we’ll send updates about your plan. Be sure to review these letters since they impact how much you pay for the plan, how much Medicare covers, and how much your plan covers.
Please note: You can start using your benefits on your effective date, even if your ID card has not yet arrived in the mail. If something is wrong with your ID card, please let us know. If you have a problem with or need to order a new ID card, call Blue Medicare Supplement Insurance Customer Service at 1-800-654-9390. We’re open from 7:00 a.m. – 7:00 p.m., CT, Monday through Friday.
We offer four ways to pay your premium. Depending on which method you choose, you may or may not receive a printed bill.
You can change your billing option at any time. Call Blue Medicare Supplement Insurance Customer Service at 1-800-654-9390. We are open 7:00 a.m. – 7:00 p.m., CT, Monday through Friday.
A Blue Cross and Blue Shield of Texas (BCBSTX) Medicare Supplement premium discount may be available. Read the eligibility criteria to see if you qualify. If you are eligible for a discount, the discount will be applied to your next bill and remain in effect as long as you are enrolled in your BCBSTX Medicare Supplement plan. Discounts cannot be combined; only one type of discount per member permitted.
You may be eligible for a discount if you enrolled in a BCBSTX Medicare Supplement policy issued with an effective date on or after January 1, 2020, and you either:
You may be eligible for a discount if you were enrolled in commercial group or individual coverage with a Blue Cross and Blue Shield Plan issued in Illinois, Montana, New Mexico, Oklahoma or Texas and that coverage was within one year of your BCBSTX Medicare Supplement policy becoming effective. Applies to BCBSTX Medicare Supplement policies issued with an effective date on or after May 1, 2022.
Some Medicare Supplement Insurance Plans have a money saving option called Medicare Select. With this option, the Medicare Part A deductible is covered for non-emergency care at Medicare Select hospitals. If it's an emergency, the Part A deductible is covered at any hospital.
Medicare Select is not an HMO. You can choose your own doctors and specialists. To avoid paying the Part A deductible, you must agree to use a Medicare Select hospital for non-emergency care.
You're eligible if you live within 30 miles of any Medicare Select hospital. Find a list of Medicare Select hospitals. Plans F, G, and N have Medicare Select options in Texas.
Only certain hospitals are network providers under this policy. Check with your doctor to find out if he or she has admitting privileges at the network hospital. If he or she does not, you may be required to use another doctor at the time of hospitalization or, if you still use a non-network hospital, you must pay the Part A deductible and any non-covered charges.
Below are some forms you may have to fill out while you’re a member.
Health care fraud can be reduced or even prevented through awareness. Blue Cross and Blue Shield of Texas (BCBSTX) is committed to finding and stopping health care fraud, waste and abuse through its Special Investigations Department. This department is there to protect you and your plan. However, BCBSTX needs your help to find and prevent health care fraud.
There are things you can do to help find and prevent health care fraud. Review our fighting fraud checklist.
Last Updated: March 06, 2023
Last Updated: 09302022