Extra Health and Wellness Benefits | Blue Cross and Blue Shield of Texas

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Extra Health and Wellness Benefits

Blue Cross Medicare Advantage plans offer a number of benefits above and beyond standard insurance benefits. The availability, cost and level of coverage can vary from plan to plan, so choose the plan that’s right for you. 

Here are some of the extra health and wellness benefits offered with our plans.

Virtual Benefits

Medicare Advantage plans may offer coverage for Virtual Visits benefits provided by Blue Cross and Blue Shield of Texas and powered by MDLIVE.

With Virtual Visits your appointment will be with an independently contracted, board-certified MDLIVE provider for minor, non-emergency conditions by phone, mobile app or online video anytime, anywhere, 24 hours a day, 7 days a week. Talk to a provider immediately or schedule an appointment at a time that works best for you.  

To check your eligibility and to learn more about Virtual Visits benefits, visit MDLIVE or call 1-866-954-3585.

MDLIVE® is a separate company that has contracted with Blue Cross and Blue Shield of Texas (BCBSTX) to provide virtual visit services for members with coverage through BCBSTX. MDLIVE is solely responsible for its operations and for those of its contracted providers. Virtual Visits may not be available to all BCBSTX members. 

24/7 Nurseline

Blue Cross Medicare Advantage Dual Care Plus members have access to a registered nurse who’s available by phone 24 hours a day, 7 days a week to help answer your health questions.

Call 24/7 Nurseline at 1-800-631-7023 (TTY 711).

24/7 Nurseline is not available to HMO members. For medical emergencies, call 911. This program is not a substitute for a doctor’s care. Talk to your doctor about any health questions or concerns