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New Digital Communications Consent Opt-in Available in Blue Access for Employers℠

Dec. 10, 2025

(Applies to Self-Funded and Fully Insured Groups)

What’s new: The Digital Communications Consent form, is an optional selection in Blue Access for Employers, which enables authorized Group Administrators to opt-into electronic delivery of certain member communications. Members may further personalize their communication preferences in Blue Access for Members℠.

How it works: Group administrators, producers and/or brokers can find the Digital Communications Consent form in BAE℠ under the Regulatory Data Collection section on the homepage:

Screenshot of TX Blue Access for Employers showing how to opt-in to regulatory data collection

The Help icon displays more details:

Screenshot of Blue Access for Employers showing Help section for Digital Communications Consent opt-in

Benefits of digital communications:

  • Ease of access
  • Member convenience
  • Secure environment
  • Information is available sooner to members

Q&As:

1. Q: Is it mandatory to complete the Digital Communications Consent opt-in?

   A: No, the digital communications consent is not mandatory to complete.

2. Q: What type of member communications will be delivered digitally if the “opt-in” is selected?

    A: Certain communications will be delivered to employees and their dependents based on the member information available in BAM℠. Examples of electronic communications that may be included can be found in the above Help screenshot and includes documentation that’s in policy fulfillment kits.

3. Q: What if a member’s email is missing within BAM and the employer selected digital communications?

    A: If there is no email for the member, the system will continue to send paper communications.

4. Q: Can the member opt-out of digital communications?

    A: Yes, members can always adjust their choice of communications delivery within the Notification Preferences of their BAM profile, or they can call the phone number on their member ID card to request paper communications.

5. Q: Can employers adjust their preference in the future and opt-out of digital communications?

    A: Employers can revert to printed communications at any time by following the same process. Please note that the opt-out option will only apply to future new enrollments.


If you have any questions, please contact your Blue Cross and Blue Shield of Texas representative.