Small Group Medical Policy Termination

Dec. 3, 2025

(Applies to Fully Insured Small Group*)

Under the Affordable Care Act, when an employer cancels medical coverage, they must provide adequate notice to all their covered employees that the group medical policy will terminate on a chosen date.

As such, we request that our stakeholders submit any cancellations for Small Group medical coverage at least 30 days prior to the desired effective date. Once a request for termination is made for a specified date, any claims for services after the chosen date will be the responsibility of the member or their new carrier.

To terminate an account, an employer group must send their request in writing to our Small Group Account Management team to perform any necessary cancellation tasks.

Should the cancellation request be submitted after the desired termination date, any outstanding claims may impact the final cancellation date. Any credit balance on an account will not be refunded until the group account is cancelled.

Note: If using AutoPay, it is the responsibility of the Delegated Admin to log in to Blue Access for Employers℠ to discontinue the AutoPay. This must be completed after the last required premium payment has posted to the account.

Membership notice: When terminating the last active member of an account in Blue Access for Employers, this does not terminate the account in its entirety and the points outlined above must be considered.

*This article, or a similar version, is being shared with employer groups in our employer newsletter or news alert.