Thank you for trusting Blue Cross and Blue Shield of Texas (BCBSTX) for your health care coverage.

Recently, you’ve received a legally-required letter saying your health plan won’t be offered on the Health Insurance Marketplace for 2019.

We'd like to tell you more about this change and help you stay covered in 2019.

2018-2019 Dates to Know

Here are some dates for you to keep in mind:

  • November 1, 2018 – 2019 Open Enrollment (OE) starts.
  • December 31, 2018 – Last day your 2018 health plan is active. Please keep paying your monthly bill like you do now until the end of the year.
  • January 1, 2019 – First day the 2019 plan we moved you into starts.

This 2019 health plan will be similar to what you have now. You’ll get a 2019 packet with plan details before OE starts.
No action is needed if you’d like to keep this 2019 plan. Simply make your next payment by the new date shown.

If you don’t want this 2019 plan, you can shop for a different BCBSTX plan during OE.

Your New 2019 Health Care Coverage

Since your health plan will no longer be offered after December 31, 2018, you’ll still have ways to stay covered in 2019.

If you want to shop for a new plan, you’ll have dates and deadlines to keep in mind. Please review all of your choices carefully:

Open Enrollment (OE)

This means shopping for a new BCBSTX health plan with us or through the Health Insurance Marketplace.


November 1, 2018 – December 15, 2018


Since your 2018 plan is ending, your deadline is pushed out two extra weeks after OE. You must sign up before December 31, 2018 to stay covered starting January 1, 2019.

Special Enrollment Period (SEP)

This is offered to you since your 2018 health plan will not be available in 2019.


January 1, 2019 – March 1, 2019


If you miss the OE deadline, you still can get a health plan but you’ll have a gap in coverage. Your new plan will begin depending on when you sign up. For example, if you apply between the 1st and 15th of the month, your coverage will start on the first day of the next month. If you apply after the 15th, your coverage will start on the first day of the second month.

Questions and Answers

Why have I received a letter about 2019 health care coverage with BCBSTX?

By law, health insurance companies like BCBSTX must give their members 90-day notice in case their health plan is not offered in the next year.

When will I get details on my new 2019 health care coverage?

A packet with all 2019 BCBSTX health plan details will be sent to you before OE starts on November 1, 2018. Don't forget, you can shop for a different BCBSTX plan during OE or SEP.

Contact Us

Call Us

Want to speak with someone? We’re only a phone call away. Plus, you can always make an appointment with a licensed sales agent to talk about 2019 BCBSTX health plan options.


Monday – Friday, 8 a.m. – 8 p.m. CT
Saturday, 8 a.m. – 6 p.m. CT
Sunday, 10 a.m. – 2 p.m. CT

Please expect longer wait times closer to December 15.

Helpful Resources