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Blue Cross and Blue Shield of Texas
1001 E. Lookout Drive
Richardson, Texas 75082
General Information: (972) 766-6900
TTD: (800) 735-2989
Product and Program Contact Information
If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on this page:
| Group Product Contacts | |
|---|---|
| PPO/POS/Indemity Plans (8 a.m. to 8 p.m. CST) |
(800) 521-2227 |
| HMO Blue Texas Plans (7:30 a.m. to 6 p.m. CST) |
(877) 299-2377 |
| In Houston area, Corpus Christi and San Antonio call | (800) 833-5318 |
| Dental | (800) 521-2227 |
| BCBSTX Behavioral Health (non-HMO) Magellan Behavioral Health (HMO Only) |
(800) 528-7264 (800) 729-2422 |
| Membership Department | (800) 445-2227 |
| Individual Products | |
| Individual Sales Representative (New Business Sales) |
(800) 531-4456 |
| Customer Service Representative (Existing Members) |
(888) 697-0683 |
| Medicare Supplement Customer Service Representative | (800) 654-9390 |
| Dental Indemnity USA | (800) 820-9994 |
| Human Resources | |
| Human Resources Inquiries | (866) 977-7378 |
| Regional Sales Offices (POS) | |
| Dallas/Fort Worth | (972) 766-9396 (800) 399-5831 |
| Tyler | (903) 597-8737 (800) 259-3668 |
| Austin | (512) 349-4800 (800) 336-5696 |
| San Antonio | (210) 357-5300 |
| Waco | (254) 296-7900 |
| El Paso | (915) 496-6756 (800) 403-4650 |
| Amarillo | (806) 371-3000 (800) 403-4650 |
| Lubbock | (806) 798-1026 (800) 403-4650 |
| Abilene | (800) 403-4650 |
| Midland | (432) 620-1400 (800) 343-4709 |
| San Angelo | (325) 793-4283 (800) 403-4650 |
| Beaumont | (409) 896-0100 |
| Houston | (713) 354-7000 (800) 235-0796 |
| Corpus Christi | (361) 878-1600 (800) 442-1685 |
| Harlingen | (956) 440-2850 (800) 829-4120 |
| Claims and Correspondence | |
| Mail to: | Blue Cross and Blue Shield of Texas P.O. Box 660044 Dallas, TX 75266-0044 |
| Supplier Registration | |
Supplier Registration  |
If you are interested in conducting business with Blue Cross Blue Shield of Texas, this link takes you to our Supplier Registration Portal. |
