Privacy Practices Notice and Forms

Privacy Practices Notice

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) helps to protect your privacy. If you are covered by a health plan, you should get a Privacy Practices Notice.  

Blue Cross and Blue Shield of Texas (BCBSTX) is required by federal and state law to give a Privacy Practices Notice to plan members. The notice explains how BCBSTX can use and share a member’s health and financial information. The notice is different than the website Privacy Statement.

Privacy Forms

You have certain rights related to your privacy. To make a request regarding these rights, use a privacy form. You can:

  • Print out a form. Complete and sign the form, then mail it to the address shown on the form.  
  • Request to have a certain form sent to you. Call the customer service number shown on your member ID card.

Privacy Questions or Concerns

Do you have questions or concerns about your privacy rights?  

  • Call: Use the customer service number on your member ID card. Or you can call at 1-877-361-7594.
  • Write to:
    Privacy Office
    Blue Cross and Blue Shield of Texas
    300 East Randolph
    Chicago, IL 60601-5099


Last Updated: July 07, 2024