Leadership

Select an executive below to read their full profile.

Jeffrey Tikkanen

Jeffrey Tikkanen

Senior Vice President, HCSC Markets
Interim President, Texas Plan

As senior vice president of Health Care Service Corporation (HCSC) Markets, Jeffrey Tikkanen is responsible for leading the company’s five state Blue Cross and Blue Shield Plans, Market Enablement and Enterprise Pharmacy. He also is responsible for overseeing Growth and National Account Strategies, Value-Based Care and Retail Solutions. He assumed the role of Interim President for the Texas Plan in 2020.

Tikkanen also served as president of HCSC’s Emerging Markets, where he was responsible for government programs and retail markets, as well as federal government relations. While at the helm of the retail business, Tikkanen transformed a relatively small part of the organization to a significant portion of its business, which provides access to health care to more than 1 million members.

Tikkanen has been with HCSC since 1993 and served in a variety of management roles before being named a divisional vice president in Illinois National Accounts in 2005. He currently serves as Chairman of both Prime Therapeutics and Innovista Health Solutions.

He is a graduate of the University of Michigan.

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Darrell Beckett

Darrell Beckett

Divisional Senior Vice President, Sales & Marketing

Darrell Beckett currently serves as the Divisional Senior Vice President of Sales and Marketing for Blue Cross and Blue Shield of Texas (BCBSTX). He is responsible for sales and account management for all Texas group market segments. Darrell is also accountable for strategic marketing operations and field services, as well as support and marketing communications.

Upon joining BCBSTX in 2005, Darrell served as Vice President of Sales and Marketing, which included account sales, service, and retention for individual, small group and mid-market accounts. Darrell's teams were successful in achieving growth of more than 1.4 million new members in a five-year period.

Prior to joining BCBSTX, Darrell was National Sales Director for a division of MetLife's Group Department, located in Atlanta. His tenure with MetLife's Group Operation dates back to 1985 when he started as a Large Group Sales Representative and later moved into sales management, including a Regional Director position for MetLife's Southeast Region in Atlanta.

He is a 1985 graduate of the University of Missouri and has a Bachelor of Science and Business Administration degree, majoring in Marketing.

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Paul Hain

Paul Hain, MD

Chief Medical Officer & Divisional Senior Vice President of Market Delivery
@drpdhain

Dr. Paul D. Hain is Chief Medical Officer & Divisional Senior Vice President of Market Delivery for Blue Cross and Blue Shield of Texas (BCBSTX). He works to strategically align the organization’s voice around policy development and Texas Medicaid and Medicare, leads Texas Health Care Management teams, and supports sales and account management, network, and plan performance efforts.

Before joining BCBSTX, Dr. Hain was Vice President and Medical Director of Population Health and Network Development at Children's Medical Center of Dallas and Associate Professor of Pediatrics at UT Southwestern Medical Center. Dr. Hain previously served as the Associate Chief of Staff and Medical Director for Quality at Vanderbilt Children's Hospital, where he was the founder of the Pediatric Hospitalist Program. He completed terms on the American Academy of Pediatrics Executive Committee for the Section of Hospital Medicine and the State Medicaid Managed Care Advisory Committee.

Academically, Dr. Hain has been published in multiple journals and lectured nationally concerning the varied topics of quality improvement, risk management, readmissions, patient throughput, the use of the APR-DRG system, and dashboard use in hospital medicine.

Dr. Hain is also very involved within the North Texas community, serving as a member of the Advisory Council for the UT Dallas Naveen Jindal School of Management and a board member for the Dallas Regional Chamber.

Dr. Hain received his medical degree from the Vanderbilt School of Medicine, and he completed his pediatrics residency at Vanderbilt Children's Hospital. Prior to that, Dr. Hain received his Bachelor of Science in engineering from Rice University and subsequently worked as a corrosion engineer in Alaska.

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Shara McClure

Shara McClure

Divisional Senior Vice President, Texas Health Care Delivery

Shara McClure knows Texas health care. A native Texan and proud Texas A&M University graduate, she leads health care delivery operations for Blue Cross and Blue Shield of Texas (BCBSTX), which offers the broadest provider network in the state covering all 254 counties. Having represented multiple health plans, physician organizations, and hospitals prior to her tenure at BCBSTX, Shara’s unwavering commitment to both improve and protect the physical and financial health of Texas has bolstered her reputation as an executive thought leader.

Thanks to her wide range of experience in the industry, Shara brings invaluable leadership and expertise to some of BCBSTX’s most important business functions, such as Provider Network Management and Operations for commercial, government and individual product lines. This includes hospital, physician and ancillary provider contracting, data management, analytical decision support and value-based care.

Shara is passionate about using her platform to inspire women and young professionals to become leaders in their organizations. She is the chairperson of the company’s business resource group Women Improving the Strength of the Enterprise (WISE) and oversees WISE’s initiatives to promote career, community, commerce, and culture across Blue Cross and Blue Shield Plans in Texas, Illinois, New Mexico, Oklahoma and Montana. She also represents the company as vice chair on the Board of Directors for TMA PracticeEdge, in addition to serving on the board for the North Dallas Chamber of Commerce and IT’S TIME TEXAS.

Outside of the office, Shara is an active leader in the community. She serves on the board for Big Brothers and Big Sisters of Dallas, graduated from the Dallas Regional Chamber’s Leadership Dallas program in 2017, and is a senior fellow of Houston's American Leadership Forum. She also models the way for a healthy lifestyle, running five mornings a week after developing the habit with a friend over 20 years ago.

Shara and her husband Craig are proud parents to Melinda and Michael, both of whom followed in their parents’ footsteps at Texas A&M. In her personal time, she enjoys spending time with her family, golfing and traveling.

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