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Central Texas Flood

If you were affected by the devastating floods in Central Texas, we can help.

You can contact a Personal Health Guide, available 24/7, to help you:

  • find a doctor or hospital
  • refill a prescription
  • coordinate or transition your care
  • get a member ID card

Call a PHG at 1-866-355-5999 or chat through the BCBSTX App.

Free Virtual Telehealth Appointments

With your TRS-ActiveCare plan, you have access to Teladoc, a virtual health option you can access from anywhere.

Following the recent floods, we know some of you may be misplaced and need non-emergency health care for conditions like allergies, sinus infections, headaches and more. You can also get mental health care.

You can use your free telehealth visit for:

  • medical or mental health appointments
  • secure access to a board-certified provider 24/7
  • prescriptions sent to a pharmacy near you

To request your free visit, call the Teladoc Health natural disaster hotline at 1-855-225-5032.

Make sure to mention you were impacted by the flood to receive your free care.