This page may have documents that can’t be read by screen reader software. For help with these documents, please call the number on the back of your member ID card.
RediMD provides quality primary care medical service with live, face-to-face diagnosis and treatment online or by phone. You can see or speak with a board-certified physician who can diagnose and recommend conservative treatment 24/7.
Conditions treated by RediMD include:
Registration is a one-time process and can be done without having to schedule an appointment. To set up your account, visit RediMD and navigate to Create an account. Enter the code trsactivecare, click Submit and follow the directions to complete your profile.
You can also register through the RediMD customer services provider line by calling 1-866-989-CURE (2873), option 3.
Virtual and telephonic visits are powered by exclusive software own and operated by RediMD. It is important to verify and understand the terms and conditions of your benefit plan. Terms and conditions may apply based on plan design with limitations and exclusions. Virtual and telephonic services provided are not to be accepted as a health plan or act as a pharmacy distributor or prescription manager. RediMD reserves to sole right to deny care when it believes the risk of possible abuse is present. A virtual visit with RediMD does not provide assurances prescription orders will be issued and RediMD does not prescribe DEA-controlled substances, non-therapeutic drugs or drugs which may be harmful or lead to abuse. RediMD operates in many different states and is subject to regulatory rules and jurisdictional limitations. Oversight and program management, including contracted providers, of the virtual medicine services provided are solely controlled by RediMD. RediMD and the RediMD logo are registered trademarks of RediMD LLC and may not be used without written permission.
RediMD is an independent company that operates and administers the virtual visits program for Blue Cross and Blue Shield of Texas. RediMD is solely responsible for its operations and for those of its contracted providers. BCBSTX makes no endorsement, representations or warranties regarding third-party vendors such as RediMD. Members should contact the vendor directly with questions about the products or services offered by third parties.
Blue Cross®, Blue Shield® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.