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We want you to live your healthiest life. We know it can be hard to find the time. That’s why your health benefits include tools that can help you get healthier on your own schedule.
Since you’re a TRS-ActiveCare member, the Fitness Program is available exclusively to you and your covered dependents (age 16 and older).
The Well onTarget portal and mobile app can help you manage your health conditions and reach your wellness goals – all in one place.
After a significant health issue, you may need extra support. Health Advisors from Blue Cross and Blue Shield of Texas (BCBSTX) are available to help you and your covered dependents at no additional cost.
When you need help deciding whether you should go to the emergency room or make an appointment with your doctor, 24/7 Nurseline is here to help. Call 1-833-968-1770 any time, day or night, with questions about fevers, burns and other health issues.
For medical emergencies, call 911. This program is not a substitute for a doctor’s care. Talk to your doctor about any health questions or concerns.
You'll need to preauthorize certain covered health services to ensure you avoid unexpected costs. These include inpatient admissions and certain outpatient procedures and surgeries:
Inpatient admissions for:
Outpatient procedures and surgeries:
Be sure to check your benefits information to see the full list of services that require preauthorization. Your network provider may preauthorize your service for you. To be certain, call a Personal Health Guide at 1-866-355-5999 before your appointment.
What if you had access to a personal coach who could help you set and meet your health and wellness goals? With Well onTarget® Wellness Coaching, you do! Its included in your TRS-ActiveCare plan at no extra cost.
As part of your TRS-ActiveCare coverage, you have access to health advocates at no added cost to you. Called Personal Health Guides (PHGs), these advocates are available 24/7 to make your health plan easy to use and help you maximize your benefits.