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TRS Virtual Health, powered by Teladoc®

Teladoc physicians have an average of 15-20 years of clinical experience and are board-certified in Family Medicine, Internal Medicine, Pediatrics or Emergency Medicine.

You can use Teladoc for general, non-urgent medical conditions. Teladoc also offers confidential mental health services for adults 18 and older from a licensed therapist, psychologist, psychiatrist or certified drug and alcohol abuse counselor. You can even have prescription medication sent right to your home, when medically necessary.

General medical conditions treated include:

  • Cold and flu symptoms
  • Allergies
  • Bronchitis
  • Respiratory infections
  • Stomach upset
  • Sinus problems
  • Skin problems

Mental health conditions treated include:

  • Depression and anxiety disorders
  • Bipolar, schizophrenia and psychotic disorders
  • Attention disorders
  • Alcoholism and addiction and substance-related disorders 
  • Obsessive compulsive and related disorders
  • Eating disorders
  • Personality disorders
  • Neurocognitive disorders and dementia

For more information and to set up your account, visit Teladoc for TRS-ActiveCare. You can also download the Teladoc mobile app from the Apple Store or Google Play Store or call 1-855-Teladoc (1-855-835-2362) for help from a representative.

Teladoc and the Teladoc logo are trademarks of Teladoc, Inc. and may not be used without written permission. Teladoc is being provided to TRS-ActiveCare members and members of plans administered by TRS-ActiveCare. Teladoc and Teladoc physicians are independent contractors and are neither agents nor employees of TRS-ActiveCare or plans administered by TRS-ActiveCare. Teladoc is not available in all states. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services.

Teladoc is an independent company that operates and administers the virtual visits program for Blue Cross and Blue Shield of Texas. Teladoc is solely responsible for its operations and for those of its contracted providers. BCBSTX makes no endorsement, representations or warranties regarding third-party vendors such as Teladoc. Members should contact the vendor directly with questions about the products or services offered by third parties.

Blue Cross®, Blue Shield® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.