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It can be hard to know where to go for care when you have a stomachache, a fever, or even an emergency like heart palpitations.
It's important to know the best course of action before you're sick. Also, just because a provider accepts BCBSTX, doesn’t always mean they’re in network. Make sure to ask if the provider is in network and if they’re an urgent care center or a freestanding emergency room.
If you need help finding a provider, you can search Provider Finder.
Holidays at Uncle Bill’s or holidays with massive bills? Learn where to go for care while traveling.
Get care
Visit an urgent care center when it’s not an emergency, but you still need immediate attention. They're convenient and more affordable than hospital Emergency Rooms (ERs) with evening, weekend, and holiday hours for things like:
Use the ER if you think your life is in danger. Symptoms may include:
For emergencies, call 911 or go to the nearest ER.
Board-certified doctors through Teladoc and RediMD can diagnose, treat, and write prescriptions. Help is available 24/7 for conditions like:
Schedule an appointment with your Primary Care Provider for:
If your situation requires further attention, your PCP can help you find a specialist.
These clinics are found in stores and pharmacies and are low cost options for minor, nonemergency health issues.
Visit a retail clinic for things like:
When you use in-network independent labs, imaging, and surgical centers, you can get the same quality care you'd get in hospitals for a lot less. Be sure and talk with your doctor about alternatives for your procedures outside of the hospital. Make sure to never get out-of-network care.
Choose an in-network independent lab for routine lab work and comprehensive blood panels.
Choose an in-network independent high-tech imaging center for X-rays, CT scans and MRIs.
If you need surgery, surgical centers offer the same quality care as hospitals at a lower price. Talk with your doctor about surgical center options.
You can use this downloadable PDF and fill out yoru local health care contacts and know where your nearest health care resources are when you need them.
If you'd like to save or print these infographics, download this flyer and always know where to go!
You may have seen one of our Where to Go for Care posters in your breakroom or teachers’ lounge. Check out the Teacher Version and Texas Version and print your favorite for your corkboard at school, or the fridge at home.