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Doctors and Hospitals

Provider Finder®

Our Provider Finder offers an easy way to find a doctor, hospital or other type of medical care. You can search by location, gender or specialty. You can also research providers using patient reviews, certifications and recognition information.

A Personal Health Guide (PHG) can help you find an in-network provider 24/7. Call 1-866-355-5999 or chat through the BCBSTX App, available in the Apple App Store or Google Play Store.

Participants enrolled in TRS-ActiveCare Primary or TRS-ActiveCare Primary+ plans can follow these steps to select or change their PCP:

  • Select the plan you are enrolled in above to go to the Provider Finder directory.
  • If you know the name of the PCP you want, you can search by Name and Specialties.
  • If you don’t have a PCP in mind, you can Browse by Category and select Medical Care from the drop-down menu.
  • Next, select Primary Care.
  • Then choose Family Practice, General Medicine, Internal Medicine, Obstetrics & Gynecology, or Pediatrics to narrow your search.
  • Pick a PCP from the providers listed and click on View Profile.
  • Locate the 10-digit provider ID number at the very top of the page under Provider Highlights. You will need this number.
  • Contact a PHG at 1-866-355-5999 to change your PCP.

You can log in to Blue Access for MembersSM to:

  • Find providers wherever you are without entering your location for each search.
  • Find all locations where a provider practices in one search.
  • Use a global search bar to get faster results.
  • See if a Blue Distinction® Center for Specialty Care is available near you.
  • See what other patients say about a provider, or add your own review.
  • View quality, certifications and recognitions for doctors.

International Emergency Care

When you need emergency care outside the United States, you can count on the Blue Cross Blue Shield Global® Core program, which provides access to doctors and hospitals in more than 200 countries and territories around the world. For more information and to locate a provider outside the U.S., visit Blue Cross Blue Shield Global.