Doctors and Hospitals

Provider Finder^®

Our Provider Finder offers an easy way to find a doctor, hospital or other type of medical care. You can search by location, gender or specialty. You can also research providers using patient reviews, certifications and recognition information.

A Personal Health Guide (PHG) can help you find an in-network provider 24/7. Call 1-866-355-5999 or chat through the BCBSTX App, available in the Apple App Store or Google Play Store.

How to Change Your PCP

Participants enrolled in TRS-ActiveCare Primary or TRS-ActiveCare Primary+ plans can follow these steps to select or change their Primary Care Provider (PCP):

1. Select the plan you are enrolled in above to go to the Provider Finder directory.
2. If you know the name of the PCP you want, you can search by Name and Specialties.
3. If you don’t have a PCP in mind, you can Browse by Category and select Medical Care.
4. Next, select Primary Care.
5. Then choose Family Practice, General Medicine, Internal Medicine, Obstetrics & Gynecology, or Pediatrics to narrow your search.
6. Pick a PCP from the providers listed and click on View Profile.
7. Locate the 10-digit provider ID number at the very top of the page under Provider Highlights. You will need this number.

Once you have chosen a PCP, you can update your PCP on file at anytime by:

• Calling a Personal Health Guide 24/7 at 1-866-355-5999.
• Logging into Blue Access for Members^SM and changing your PCP online. 

Your change will be effective the first day of the following month. If you need the change to take effect sooner, call a Personal Health Guide.

International Emergency Care

When you need emergency care outside the United States, you can count on the Blue Cross Blue Shield Global^® Core program, which provides access to doctors and hospitals in more than 200 countries and territories around the world. For more information and to locate a provider outside the U.S., visit Blue Cross Blue Shield Global.