Doctors and Hospitals

Provider Finder^®

Our Provider Finder offers an easy way to find a doctor, hospital or other type of medical care. You can search by location, gender or specialty. You can also research providers using patient reviews, certifications and recognition information.

A Personal Health Guide (PHG) can help you find an in-network provider 24/7. Call 1-866-355-5999 or chat through the BCBSTX App, available in the Apple App Store or Google Play Store.

How to Change Your PCP

Participants enrolled in TRS-ActiveCare Primary or TRS-ActiveCare Primary+ plans can follow these steps to select or change their Primary Care Provider (PCP):

• Select the plan you are enrolled in above to go to the Provider Finder directory.
• If you know the name of the PCP you want, you can search by Name and Specialties.
• If you don’t have a PCP in mind, you can Browse by Category and select Medical Care.
• Next, select Primary Care.
• Then choose Family Practice, General Medicine, Internal Medicine, Obstetrics & Gynecology, or Pediatrics to narrow your search.
• Pick a PCP from the providers listed and click on View Profile.
• Locate the 10-digit provider ID number at the very top of the page under Provider Highlights. You will need this number.

Once you have choosen a PCP, you can update your PCP on file at anytime by:

• Calling a Personal Health Guide 24/7 at 1-866-355-5999.
• Logging into Blue Access for Members^SM and changing your PCP online. 

Your change will be effective the first day of the following month. If you need the change to take effect sooner, call a Personal Health Guide.

International Emergency Care

When you need emergency care outside the United States, you can count on the Blue Cross Blue Shield Global^® Core program, which provides access to doctors and hospitals in more than 200 countries and territories around the world. For more information and to locate a provider outside the U.S., visit Blue Cross Blue Shield Global.