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Do we have your mobile number or email address? If not, you could be missing out on crucial information about your health plan.
Opt in to receive text messages from BCBSTX so you can:
Text messages are the easiest way to get information about your plan – quickly. The messages we send you will stay in your feed, so you can scroll anytime to see them.
We also send informational and helpful emails to TRS-ActiveCare participants. Emails include information about important announcements, coverage and benefits and health and wellbeing programs.
Through Blue Access for Members (BAMSM), you and your family have access to online resources filled with practical and useful information. With BAM, you can:
As part of your TRS-ActiveCare coverage, you have access to health advocates at no added cost to you. Called Personal Health Guides (PHGs), these advocates are available 24/7 to make your health plan easy to use and help you maximize your benefits.
A PHG can assist you around the clock with:
• claims and benefits questions
• cost estimates
• finding in-network providers
• medical and prescription drug benefits
• prior authorizations
• scheduling appointments
• transitioning care and more
Connect with a PHG 24/7 by calling 1-866-355-5999 or chatting through the BCBSTX App.