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Tools and Resources

As a TRS-ActiveCare participant, you have access to the following tools and resources through Blue Cross and Blue Shield of Texas.

Go Digital

Email and text options are easy ways to keep track of your health benefits information.

You'll get access to:

  • Your claims status,
  • Plan details,
  • Ways to save and more

Update your preferences today

Frequently Asked Questions

View 2020-21 TRS-ActiveCare Plan Administrator Transition FAQs

View Your Account Information Online

Through Blue Access for Members℠, you and your family have access to online resources filled with practical and useful information. With BAM, you can:

  • Check the status of claims.
  • Confirm who is covered under your plan.
  • View and print detailed claim history and information, such as your Explanation of Benefits (EOBs).
  • Locate a provider in your network.
  • Sign up for emails about new claims activity.
  • Request a new or replacement ID card or print a temporary one.

Online and Mobile Tools

You get easy access to your account information, helpful tools and downloadable apps to help you find a doctor and more. Get the app in the Apple Store or Google Play.

Personal Health Guides

Get your questions answered at your convenience:

  • By Phone: 1-866-355-5999
  • Secure messaging