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As a TRS-ActiveCare participant, you have access to the following tools and resources through Blue Cross and Blue Shield of Texas (BCBSTX).
Email and text options are easy ways to keep track of your health benefits information.
You'll get access to:
Through Blue Access for MembersSM (BAMSM), you and your family have access to online resources filled with practical and useful information. With BAM, you can:
Download the BCBSTX App to easily access your account information, find a doctor and more! Get the app by texting BCBSTXAPP to 33633 or download the app in the Apple Store or Google Play.
As part of your TRS-ActiveCare coverage, you have access to health advocates at no added cost to you. Called Personal Health Guides (PHGs), these advocates are available 24/7 to make your health plan easy to use and help you maximize your benefits.
A PHG can assist you around the clock with:
• Claims and benefits questions
• Cost estimates
• Finding in-network providers
• Medical and prescription drug benefits
• Prior authorizations
• Scheduling appointments
• Transitioning care and more
Call a PHG 24/7 at 1-866-355-5999 or chat with a PHG through the BCBSTX App, 24 hours a day, seven days a week. The app is available in the Apple App Store and Google Play Store.