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Member ID Cards

If you have TRS-ActiveCare HD, NEW to TRS-ActiveCare or switched plans, you’ll get a physical ID card in the mail for the 2025-26 plan year.

What to Expect

Whether you’re new to TRS-ActiveCare, or have been a participant for years, your ID card includes important coverage information. 

Each family member enrolled in the TRS-ActiveCare Primary or TRS-ActiveCare Primary+ plan will get their own ID card with their Primary Care Provider’s name printed on it.

On the front of the card, you’ll find:

  • ID and group numbers
  • details about your deductible and cost-sharing responsibilities
  • information about virtual health costs

On the back, you’ll find:

  • contact numbers for Personal Health Guides and the 24/7 Nurseline
  • individual and family deductible information
  • your maximum out-of-pocket amount

Need help getting an ID card?

If you don’t receive your new ID card or want to request an additional card, you can:

  • Log in to Blue Access for MembersSM to request a new card be sent to you.
  • Download a copy of your digital ID Card in BAMSM or via the BCBSTX App.
  • Call a Personal Health Guide at 1-866-355-5999 or chat through the BCBSTX App.

You can also find detailed information about your benefits, including the deductible and maximum out-of-pocket information and wellness benefits on the Coverage and Benefits page.

Digital ID Card

A digital ID card gives you easy access to your coverage information all the time. While you may have received your ID card in the mail upon enrollment, you can also get it digitally. And yes, you can use the digital ID card at doctor’s appointments. There’s two ways you can get your digital ID card – on your phone and on your computer.

By phone

  1. Download the BCBSTX App.
  2. Log in with your BAM username and password. If you don’t have one, create an account.
  3. On the dashboard, select View ID Card.
  4. That’s it! You’re looking at your digital ID card. You can save the ID card directly to your phone for easy access.

By computer

  1. Log In to BAM using your username and password. If you don’t have one, create an account.
  2. Click on the ID card icon on the dashboard.
  3. That’s it! You’re looking at your digital ID card. You can download or print the ID card from here