Skip to main content

Find Care

Find Virtual Care

Your Blue Cross and Blue Shield of Texas health care plan may include Virtual Visits, by MDLIVE or Teladoc. Virtual care lets you get health care from board-certified doctors, pediatricians and therapists 24/7 by video or phone. Log in to check if you have virtual care as a benefit.

A woman sits in front of a computer and talks with a doctor on a video call.
 

What to Expect

Attending a Virtual Visit

When you need care while away from home or after hours, virtual care can help you address your health care concerns. Virtual Visits with MDLIVE allow you to connect with a board-certified doctor over the phone or online whenever, wherever.

Virtual Visits may not look like an in-person doctor's appointment. Watch this video to learn:

  • How to set up an MDLIVE account
  • How to set up a doctor's appointment
  • What to expect during an appointment

To get started setting up your MDLIVE access, log in to your BCBSTX account.

What Can Virtual Care Help With?

Depending on your plan, MDLIVE or Teladoc's doctors and therapists can treat many non-emergency issues, like those listed below. Plus, did you know virtual care may cost less than going to an urgent care clinic or the emergency room? 

Log in to your account to check which virtual care benefits and services are included in your coverage.

Register or log in to check    

Find virtual options for urgent care like:

  • Allergies
  • Cold & Flu
  • COVID-19 
  • Pink Eye 
  • Sinus Problems
  • Sore Throat
  • And More

Find virtual care for behavioral health support:  

  • Anxiety
  • Depression  
  • Grief
  • Life Changes 
  • Stress
  • And More

     

 

Find Other In-Network Virtual Care Options

If your plan doesn't cover MDLIVE Virtual Visits or Teladoc, check if other in-network doctors offer telehealth appointments. When you search, check "Offers Telehealth" in the search options.

 

Find Care

Need to find a different type of care? We've got you covered.

Tooth icon

Dental Care

Explore your in-network dental options, from local dentist's offices to teledentistry care.

Find a Dentist
doctor icon

General Care

Search in-network options for doctors, hospitals and other health care providers with our Provider Finder tool.

Find In-Network Care
Behavioral health care icon

Behavioral Health Care

You don't have to go through mental health struggles alone. Search for in-network behavioral health support.

Find Behavioral Health Care
Eye icon

Vision Care

Depending on your vision coverage, you may have in-network options for annual exams, diagnoses and more.

Find Vision Care
Pill icon

Pharmacy Care

Search in-network pharmacies to the get the medications you need.

Find a Pharmacy
 

MDLIVE is a separate company that operates and administers Virtual Visits for Blue Cross and Blue Shield of Texas. MDLIVE is solely responsible for its operations and for those of its contracted providers. MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc., and may not be used without permission.

Virtual Visits may be limited by plan. For providers licensed in New Mexico and the District of Columbia, Urgent Care service is limited to interactive online video; Behavioral Health service requires video for the initial visit but may use video or audio for follow-up visits, based on the provider’s clinical judgment. Behavioral Health is not available on all plans.