Provider Tools

At Blue Cross and Blue Shield of Texas, we are committed to providing support to physician practices. We've designed useful tools for health care providers. Whether doing research or streamlining billing, these tools can help you evaluate costs, save time, improve service and more.

Availity® Attachments: Submit Recommended Clinical Review Requests

Attachments is an online tool in the Availity Essentials Portal that allows you to submit recommended clinical review (formerly predetermination of benefits) requests handled by BCBSTX. Learn More

Availity® Authorizations & Referrals

Authorizations & Referrals is an online tool in Availity® Essentials  that allows you to submit prior authorization and/or referral requests handled by BCBSTX. Learn More.

Availity Eligibility and Benefits

It is important to verify membership and check coverage details for every patient at every visit, before you administer treatment.

To obtain fast, efficient, detailed benefits information for Blue Cross and Blue Shield members, you can use Availity's Eligibility and Benefits tool. This free online tool can provide you with co-payment, co-insurance, deductible, and other important information. Learn More.


BlueApprovR is an online tool accessible in Availity® Essentials that allows providers to submit inpatient and/or outpatient prior authorization and recommended clinical review (RCR) requests for medical/surgical, specialty pharmacy drugs, and behavioral health services for Blue Cross and Blue Shield of Texas (BCBSTX) members. Learn More.

Blue Distinction®

The Blue Distinction Specialty Care Program is a national designation program recognizing healthcare providers that demonstrate expertise in delivering quality specialty care safely, effectively, and cost-efficiently. The goal of the program is to help consumers find both quality and value for their specialty care needs, while providing a credible foundation for employers to design benefits tailored to meet their quality and cost objectives.

Blue Distinction Specialty Care has eleven areas of specialty care: bariatric surgery, cancer care, cardiac care, knee and hip replacement, maternity care, spine surgery, substance use treatment and recovery, transplants, fertility care, cellular immunotherapy, and gene therapy.

For specific information please select the Blue Distinction website. 

Claim Inquiry Resolution (CIR) Tool - High Dollar, Pre-Pay Reviews

Claim Inquiry Resolution is accessed via our Electronic Refund Management (eRM) system. The CIR function provides a method for inquiry submission related to High-Dollar, Pre-Pay Review requests for most Host (BlueCard® out-of-area) claims handled by BCBSTX. Learn More

Claim Reconsideration Requests

The Claim Reconsideration request option allows providers to electronically submit claim reconsiderations for situational finalized claim denials (including BlueCard® out-of-area claims), using Availity® Essentials Dispute Claim capability, which is anchored off the enhanced Claim Status tool. Learn more

Claim Status Tool

The Availity® Claim Status Tool offers enhanced, real-time claim status functionality to help you manage and resolve claims processed by BCBSTX. Learn More

Clear Claim Connection™

Clear Claim Connection (C3) is a web-based code auditing tool, designed by McKesson Information Solutions, Inc., that enables BCBSTX to disclose our claim auditing rules and clinical rationale to our contracting provider network. C3 "mirrors" how BCBSTX's current code auditing software evaluates code combinations during the adjudication of a claim. Learn More


CoverMyMeds is an online tool for electronic completion and submission of benefit prior authorization (PA) requests for prescription drugs that are part of the Blue Cross and Blue Shield of Texas (BCBSTX) pharmacy PA program. Learn More

DNoA Connect

DNoA Connect is a provider self-service tool where dental offices can conveniently connect to patient information for members with BlueCare DentalSM. It was designed to help providers manage their administrative tasks as quickly and efficiently as possible. Learn More

Electronic Claim Submission via Availity® Essentials

Availity’s Claim Submission tool allows providers to quickly submit electronic Professional (ANSI 837P) and facility, or Institutional (ANSI 837I) claims or encounters to BCBSTX, at no cost. Learn More

Electronic Clinical Claim Appeal Request via Availity®

The Dispute Claim option allows providers to electronically submit appeal requests for specific clinical claim denials through the Availity Portal. Learn More

Electronic Refund Management (eRM)

Electronic Refund Management (eRM) is an online tool that can help simplify your overpayment reconciliation and related processes. Learn More

Eligibility and Benefits Inquiry (HIPAA 270/271)

An eligibility and benefits inquiry should be completed for every patient at every visit to confirm membership, verify coverage and determine other important information, such as the patient's co-pay, co-insurance and deductible amounts. Learn More

Fee Schedules via Availity® (Professional Providers)

The Availity Fee Schedule tool allows professional providers participating with BCBSTX to electronically request a range of up to 20 procedure codes and immediately receive the contracted price allowance for the patient services you perform. Learn More

Manage My Organization in Availity® Essentials

Manage My Organization in Availity Essentials allows administrators and administrator assistants to add, edit, and/or delete provider(s) information within your organization(s) for easy data entry when submitting transactions via Availity handled by BCBSTX.. Learn more.

Medical Record Status Viewer

The Medical Record Status Viewer is an online application that allows providers to confirm receipt (up to 4) of the most recent medical records submitted by mail or fax to BCBSTX for claim processing and prior authorization requests. Learn More

Message This Payer Application 

The Message This Payer application in Availity® Essentials allows providers to send secure messages to Blue Cross and Blue Shield of Texas (BCBSTX) for claim management questions and follow along with the conversation history. Learn More

National Drug Code (NDC) Units Calculator Tool via Availity®

The National Drug Code (NDC) Units Calculator is a user-friendly online tool that allows providers to convert applicable classified or specified Healthcare Common Procedure Coding System (HCPCS) or Current Procedural Terminology (CPT®) codes to NDC units. Learn More

OptiNet® Assessment Tool

OptiNet is an online assessment tool developed by Carelon Medical Benefits Management (Carelon) to collect modality-specific data from imaging providers. This tool is as an enhancement to our Radiology Quality Initiative (RQI) program, which Carelon administers for BCBSTX. Learn More

Patient Care Summary

Patient Care Summary is accessible via Availity® Essentials and provides an electronic health record sourced from claim-based information collected by BCBSTX from physicians, pharmacies, labs and other health care providers based on the last 24 months of claims data. Learn More.

Patient Cost Estimator

The Patient Cost Estimator is a member liability estimator tool. This free online tool can provide you with a real-time, estimated member share amount at the time of service, while the patient is still in your office, prior to claim submission. Learn More.

Patient ID Finder

The Availity® Patient ID Finder tool allows providers to obtain the BCBSTX patient ID number and group number by entering patient-specific data elements. Learn More.

Physician Efficiency, Appropriateness, and Quality (PEAQ) Program

The PEAQ program evaluates physician performance in a transparent and multidimensional way. Learn More

Provider Correspondence Viewer

Provider Correspondence Viewer (PCV) is an online application accessible through Availity® Essentials that allows providers to view, download and/or save specific documents related to the NPI and Tax ID associated with your Availity registration. Learn more

Provider Data Management (PDM) 

Provider Data Management (PDM) is a web-based tool in Availity Essentials that allows professional, facility and ancillary providers to quickly update, validate and attest to the accuracy of their information on file with Blue Cross and Blue Shield of Texas (BCBSTX). Learn more

Remittance Viewer

The remittance viewer offers providers and billing services a convenient way to view and help reconcile claim data provided by BCBSTX in the 835 Electronic Remittance Advice (ERA). Learn More

Provider Claims Summary (formerly Reporting On-Demand)

The Provider Claim Summary application allows users to readily view, download, save and/or print Provider Claim Summary (PCS) reports online, at no additional cost. Learn more.


Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSTX. 

Carelon Medical Benefits Management is an independent company that has contracted with BCBSTX to provide utilization management services for members with coverage through BCBSTX.

BCBSTX makes no endorsement, representations or warranties regarding third party vendors and the products and services they offer.