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Negotiation with Memorial Hermann

As you may know, Blue Cross and Blue Shield of Texas has been negotiating new contracts with Memorial Hermann.

We’re pleased to say we’ve come to an agreement that protects participants access to quality care at fair prices. Memorial Hermann providers and facilities will stay in network for TRS-ActiveCare participants with no disruption.

Participants continue to have access to our network of doctors, health care professionals, hospitals and facilities. They can check for options based on their plan by logging in to their member account online or through the BCBSTX App. They can also call a Personal Health Guide at 1-866-355-5999.

Why It Matters

Memorial Hermann doctors, hospitals and other facilities will remain in network for all TRS-ActiveCare plans:

  • TRS-ActiveCare Primary
  • TRS-ActiveCare Primary+
  • TRS-ActiveCare HD
  • TRS-ActiveCare 2

Why Negotiate

As a customer-owned health insurance industry leader in Texas for 95 years, we advocate on your behalf for high-quality, cost-effective health care. Our goal is to protect your access to quality care at affordable rates. It's a responsibility we take seriously.  

Next Steps

If participants want to find another in-network doctor or hospital, they can:

  • Visit Provider Finder to find an in-network doctor or hospital near them.
  • Log in to or sign up for their member account online or use the BCBSTX App.
  • Call a Personal Health Guide at 1-866-355-5999.

In the case of a life-threatening illness or injury, participants should call 911 or go to the nearest emergency facility right away. Emergency services for commercial networks are covered at the in-network benefit level.