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Personal Health Guides
Personal Health Guides (PHG) are available at 1-866-355-5999 24 hours a day, seven days a week. Learn more about what a PHG can do to help participants.
Caremark Client Support Team
For assistance with pharmacy questions, you can direct participants to call 1-800-222-9205, 24 hours a day, seven days a week.
24/7 Nurseline
For questions about fevers, burns and other health issues, you can direct your employees to the 24/7 Nurseline at 1-833-968-1770.
District Ambassadors
Find your District Ambassador by region.
bswift
Visit the bswift website.
TRS-ActiveCare Participant Website
Mailing Address for Claims
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044