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Blue Access for EmployersSM

BAESM is a secure website you can use to manage online transactions quickly and accurately in one place. 

Once you're logged in, you can:

  • check participant eligibility for enrollment
  • order replacement and temporary ID cards

BAE Presentation

New to BAE or need a refresher? Watch the latest presentation for an overview of what you can do in BAE. It's less than 10 minutes!

Get Access to BAE

Benefit Administrators can't register directly for a BAE account. If you need access to BAE: 

  1. Complete and sign the BAE access request form. 
  2. Email the form to trs_bae_access@bcbstx.com. Processing your request can take up to three business days.
  3. Watch for an email with detailed instructions on how to register once your account information is added to our system. You’ll have 30 days from when you receive this email to register. 

Note: Access is only be granted to district contacts and shouldn't be shared with TPAs or broker partners. Your access will be revoked if you go more than 60 days without logging in.

Multifactor Authentication for BAE

Blue Cross and Blue Shield of Texas uses multifactor authentication for BAE to ensure the safety and privacy of your employees’ membership data.

Please review the FAQs in the drop down menu below.

  • What is MFA?

    MFA is an extra layer of security to help ensure the safety and privacy of your data. When you log in to BAE with your username and password, you get a one-time passcode by email or text message. Once you enter the code, your log in is complete.

  • Why do we require MFA to log in to BAE?

    MFA is an extra layer of security to protect you, your employees and our organization.

  • Is MFA required every time you log in?

    Authentication may last up to 30 days. However, you may have to re-authenticate during the 30-day window:

    • if you switch devices, such as from a laptop to a tablet
    • if you switch internet browsers
    • if you regularly clear your internet browser’s history
  • How do you confirm MFA?

    You can choose how you want to authenticate. You'll get a one-time passcode:

    • at the email address in your user profile, or
    • by text message to the mobile number in your user profile

For technical support, contact the BAE help desk: 1-888-706-0583, Monday through Friday: 7 a.m. to 10 p.m and Saturday: 7 a.m. to 3:30 p.m.

The technical support team must verify the user calling before they can help.