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2023-24 TRS-ActiveCare "How To" Plan Videos

Have questions about your plan? Need help using your benefits? Get quick, easy answers in these short “how to” videos. They’re bite-sized but packed with great info, so you’ll be in the know in no time!

How to Start Using Your Benefits

Here’s everything you need to know.

How to Get Plan Help 24/7

Call or chat around the clock.

How to Get Your ID Card

Learn when it’ll arrive and how to get a new one.

How to Get $0 Preventive Care

Don’t miss out on this no-cost benefit.

How to Use TRS Virtual Health

Get medical and mental health care from anywhere.

How to Get Mental Health Care

Options include in-person and $0 virtual therapy!

How to Use a Health Coach

Coaching includes $0 nutritionists and fitness trainers!

How to Get Prior Authorization

Learn when you need it and how to get help.

How to Download the App

It’s so easy to use!

How to Change Your PCP

The process is simple with these few steps.

How to Know Where to Go for Care

When to get virtual care, use your PCP, or go to the ER.

How to Compare Costs

Learn easy ways to save money on care.

How to Get a Referral

It’s easier than you think!

How to Get Member Rewards

Wait until you see how much you can save.

How to Use the Fitness Program

Check out all your in-person and digital options.