UNDERSTAND YOUR BENEFITS
Care From Virtually Anywhere, Anytime
We believe health care should be easy and accessible. Now you have a convenient alternative for non-emergency care and treatment of more than 80 health conditions whether it’s the middle of the night or the middle of nowhere.
The Doctor Is Always In
Got an itchy rash? Sinuses stuffed up? Fighting a fever? Talk with a board-certified doctor 24/7 from the comfort of your home or anywhere you may be. Easy and convenient online appointments are at your fingertips with Virtual Visits, powered by MDLIVE®.
Skip the trip to the doctor’s office. Talk with a care provider via video, mobile app or phone. Virtual Visits is good for:
- Colds and flu
- Fever
- Allergies
- Headaches
- Nausea
- Sinus infections
- Pink eye
- And more
Virtual Visits even offer sessions with licensed behavioral health therapists. Do you have bouts of anxiety? Feel depressed? Stressed? A therapist can help.
You can also call your doctor’s office, including UT doctors, and ask if they offer telehealth consultations by phone or online video.
Virtual Visits may be limited by plan. For providers licensed in New Mexico and the District of Columbia, Urgent Care service is limited to interactive online video; Behavioral Health service requires video for the initial visit but may use video or audio for follow-up visits, based on the provider’s clinical judgment. Behavioral Health is not available on all plans.
MDLIVE is a separate company that operates and administers Virtual Visits for Blue Cross and Blue Shield of Texas. MDLIVE is solely responsible for its operations and for those of its contracted providers. MDLIVE® and the MDLIVE logo are registered trademarks of MDLIVE, Inc., and may not be used without permission.