Telehealth Claim Place of Service

Providers are responsible for accurately coding the service performed on their claims. When submitting telehealth professional services using a HCFA 1500, the claims when billed with a telehealth procedure code or another CPT® or HCPCS procedure code with telehealth modifiers (G0, GT, GQ, or 95), need to be billed with place of service (POS) 02.

Starting May 1, 2021, if professional telehealth services are billed without POS 02, claims may be rejected to resubmit with the correct POS.

If you have any questions, please contact your Network Management Representative.