Telemedicine and Telehealth Clinical Payment and Coding Policy Update Including Change to Code Q3014

Nov. 12, 2020

Blue Cross and Blue Shield of Texas (BCBSTX) has updated the Clinical Payment and Coding Policies (CPCP) page to include an update to Telemedicine and Telehealth Services effective Feb. 12, 2021.

An important update to this policy, includes BCBSTX no longer reimbursing for HCPCS code Q3014 (Telehealth Originating Site Facility Fee) as of Feb. 12, 2021.

BCBSTX will cover telehealth codes consistent with the Centers for Medicare and Medicaid Services (CMS) and American Medical Association (AMA).

Refer to Clinical Payment and Coding Policies under Standards and Requirements on the provider website to review the current CPCPs.


If you have any questions or if you need additional information, please contact your BCBSTX Network Management Representative.

Clinical payment and coding policies are based on using healthcare professionals and industry standard guidelines. The clinical payment and coding guidelines are not intended to provide billing or coding advice but to serve as a reference for facilities and providers.