October 29, 2020
We are going green effective Nov. 1, 2020 and will stop sending regulatory and operational process change disclosure notices (including prior authorization updates) by mail. Blue Cross and Blue Shield of Texas (BCBSTX) will continue to post these Disclosure Notices on the provider website for immediate online access by you and your staff.
Benefits of This Change
- Quick online access to provider disclosures and communications
- A decrease in office paper clutter
What you need to do
Going forward regularly check and review the following BCBSTX provider website sections for regulatory mandates and operational changes such as:
- Disclosure notices
- News and updates
These notifications are also in our monthly online Blue Review which can be emailed directly to you. Make sure we have your current email address on file. Refer to Update Your Information for how to submit or change your email address or other demographic information.