April 16, 2020
COVID-19 Provider FAQs are now available on our COVID-19 Preparedness page. We are continuing to monitor the evolving landscape relating to COVID-19 and will update the FAQ as new information becomes available.
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- Home
- Network Participation
Network Participation
- Claims and Eligibility
Claims and Eligibility
- Claims and Eligibility
- BlueCard Program
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Electronic Commerce
- Eligibility and Benefits
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Utilization Management
- Prior Authorization Services For Fully Insured and ASO
- Prior Authorizations Lists for Blue Cross Medicare Advantage (PPO) and Blue Cross Medicare Advantage (HMO)
- Prior Authorizations Lists for Designated Groups
- Recommended Clinical Review Option
- Prior Authorization Exemptions (Texas House Bill 3459)
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Claims Filing Tips
- Claim Status
- Claim Review Process
- Interactive Voice Response (IVR) System
- Medicare Advantage Private Fee For Service
- Eligibility and Benefits Inquiry (HIPAA 270/271)
- Education and Reference Center
- Clinical Resources
Clinical Resources
- Carelon
- Clinical Resources
- Behavioral Health Care Management Program
- Clinical Practice Guidelines
- Quality Care – Partner With Your Patients
- eviCore Prior Authorization Program
- Special Beginnings - Maternity Program
- Preventive Care Guidelines/Patient Wellness Guidelines
- Quality Improvement Tip Sheet
- Telemedicine and Telehealth Services
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Health Equity and Social Determinants of Health (SDoH)
- Pharmacy Program
- Standards and Requirements
Standards and Requirements
- Standards and Requirements
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Affordable Care Act (ACA)
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Clinical Payment and Coding Policies
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Consolidated Appropriations Act and Transparency in Coverage Final Rule
- Disclosure Notices
- Federal Employee Program (FEP)
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General Reimbursement Information
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Manuals
- Medical Policies
- Medical Policy and Pre-certification/Pre-authorization Information for Out-of-Area Members
- Physician Efficiency, Appropriateness, & Quality (PEAQ) Program
- Employers
- Producers
- Providers
- Company Information