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We’re negotiating new contracts with Ascension facilities and hospitals. We’re working hard to reach new agreements, but if we don’t, Ascension Seton in the Austin area and Ascension Providence in the Waco area will no longer be in our networks as of Jan. 1, 2026.
You are our priority. We want to reach agreements that will continue to give you access to Ascension hospitals at fair prices.
Even if Ascension leaves our networks, you’ll continue to have access to our robust network of doctors, health care professionals, hospitals and facilities. For more options, participants can log into their member account online or through the BCBSTX App. They can also call a Personal Health Guide at 1-866-355-5999, available 24/7.
If we can’t reach an agreement, Ascension Providence and Ascension Seton hospitals and other facilities will no longer be in network for all TRS-ActiveCare plans on Jan 1:
As a customer-owned health insurance industry leader in Texas for 95 years, we advocate on your behalf for high-quality, cost-effective health care. Our goal is to protect your access to quality care at affordable rates. It's a responsibility we take seriously.
If we can’t reach an agreement, or if a participant wants to find another in-network doctor or hospital, we’ll work with them to move their care:
In the case of a life-threatening illness or injury, call 911 or go to the nearest emergency facility right away. Emergency services for commercial networks are covered at the in-network benefit level.