New Location in Availity® to Access Prior Authorization Exemption Communications as of Sept. 7, 2023


Effective Sept. 7, all communications for prior authorization (PA) exemptions are now available in a new location in the Provider Correspondence Viewer (PCV) application under the secure Payor Spaces section of the Availity® Essentials website, including:

  • The new PA Exemption notices effective 09/01/2023
  • All previously issued exemptions (Effective 10/1/2022 and 3/1/2023)
  • Maintain or Rescission Audit Review Notices 
  • All future communications of any kind

Accessing your communications in PCV is the most convenient method to access all notices.  If you not currently registered for Availity, go to Availity Essentials or contact Availity Client Services at 1-800-282-4548 to get access. Refer to our PCV page for information on how to access PCV and a User Guide. The previous Prior Authorization Exemption Status Viewer is now retired.

Note, if you submitted a request by 07/31/2023 for another preferred method of receiving your PA exemption communications, (i.e., email or postal mail), your Sept. 1, 2023, notice will also be sent by your preferred method. If received after that date, your request will be used for future communications, and you will need to refer to Availity for your 9/1 communication. However, all letters regardless of your preference are available on PCV.

More Information

Please refer to Prior Authorization Exemptions on our Utilization Management page.

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSTX.

BCBSTX makes no endorsement, representations or warranties regarding third party vendors and the products and services they offer.