Do you want to report waste, abuse or fraud?
Let us know if you think a doctor, dentist, pharmacist at a drug store, other health care provider or a person getting Medicaid benefits is doing something wrong. Doing something wrong could be waste, abuse or fraud, which is against the law. For example, tell us if you think someone is:
To report waste, abuse or fraud, choose one of the following:
To report waste, abuse or fraud, gather as much information as possible. You can report waste, abuse or fraud to BCBSTX's Special Investigations Hotline 24 hours a day, seven days a week toll-free at 1-800-543-0867. The hotline is confidential and anonymous.
When reporting about a provider (a doctor, dentist, counselor, etc.) include:
When reporting about someone who gets benefits include:
We are part of the Inspector General Integrity Initiative and have pledged to partner with the Office of Inspector General (OIG) to fight fraud, waste and abuse in Texas' Medicaid program. To learn more, visit the OIG website or view this Fraud, Waste and Abuse brochure .
If you have any questions, you can contact customer service at 1-888-657-6061 (TTY 7-1-1).