Update Your Information

When seeking health care services, our members and other professionals trying to make referrals, often rely upon the information in our online Provider Finder®. Having accurate and current information related to your office address, additional locations, hours and other demographics makes it easier to complete these searches. It’s very important that you inform Blue Cross and Blue Shield of Texas (BCBSTX) of demographic changes whenever any of your practice information changes. As a provider, we ask that you submit ALL applicable information to avoid potential delays. Change(s) may take up to 30 business days, so we ask that you always consider the impact of your change and the timeliness of your submission.

*Refer to Navigating Provider Finder for assistance on checking Provider Finder for your information and for locating other specialists and health care providers.

Demographic Changes

If you need to change existing demographic information, complete the Demographic Change Form Learn more about third-party links to initiate the process. Some of these changes include:

  • Legal Name
  • NPI/Tax ID
  • Email (we can house up to 10 email addresses for you and your staff)
  • Office Service Locations email/Fax/Telephone and Hours of Operation
    • Primary
    • Satellite
  • Other Address(s)
    • Billing Email/Fax/Telephone and Hours of Operation
    • Credentialing Email/Fax/Telephone and Hours of Operation
    • Administrative Email/Fax/Telephone and Hours of Operation
  •  All Other Provider Updates (such as Provider Specialty or Name change, remove provider from group locations, leave of absence,)

Setting Up a Provider Record ID for a Provider

Providers should refer to the Provider Onboarding Process to request a BCBSTX Provider Record ID and contracts if needed.

Tax ID Change or Termination Request

If you are a contracted provider or group (excluding Par Agreement) requesting a Tax ID change or termination from a provider network, please contact your Network Management Consultant.

For the status of your professional contract application, or if you have questions or need to make changes to an existing contract, please contact your Network Management Consultant.