Educational Webinar Sessions


Blue Cross and Blue Shield of Texas (BCBSTX) provides complimentary training opportunities for providers, billing services, clinical and administrative staff members who are new or already participating in the BCBSTX network.

You're invited to join us for informal, in-person workshops, or participate in convenient online training sessions.

For complete course descriptions and prerequisites, please select any of the courses below.

Note: All times indicated are Central Time (CT).

BCBSTX is offering training webinars for the implementation of the Pharmacy Medical Oncology prior authorization requirements through AIM effective Oct. 11, 2021. For more information on this program, go here. Register using the links below.

AIM Medical Oncology Training Dates and Times
Wednesday, September 15, 2021 from 2 – 3 p.m. CST Register Learn more about third-party links
Friday, September 24, 2021 from 9 – 10 a.m. CST Register Learn more about third-party links
Tuesday, September 28, 2021 from noon – 1 p.m. CST Register Learn more about third-party links
Wednesday, October 6, 2021 from noon – 1 p.m. CST Register Learn more about third-party links
Tuesday, October 12, 2021 from noon – 1 p.m. CST Register Learn more about third-party links
Thursday, October 28, 2021 from 9 - 10 a.m. CST Register Learn more about third-party links
Tuesday, November 2, 2021 from 2 – 3 p.m. CST Register Learn more about third-party links


Refer to the AIM training page Learn more about third-party links for all upcoming Provider Portal sessions available on the following services that may require prior authorization through AIM:

  • Advanced Imaging & Cardiology
  • Genetic Testing
  • Joint/Spine Surgery & Pain Management
  • Radiation Therapy
  • Sleep Medicine

For more information on AIM prior authorizations, refer to the AIM Specialty Health page.

BCBSTX presents "BCBSTX Back to Basics: Availity 101", a complimentary webinar covering the self-service electronic tools and features that can be accessed through the Availity provider portal.

In this one-hour training session, BCBSTX will present an overview of electronic options that can help make doing business with BCBSTX faster and easier. Participants will learn how to:

  • Check real-time patient eligibility and benefits for BCBSTX members with the Availity Eligibility and Benefits tool
  • How to verify if a service requires benefit prior authorization by procedure code
  • Verify claim status information using the Claim Status tool

New and existing users are highly encouraged to attend. You do not have to be registered with Availity prior to attending. If you have questions or need assistance, email our Provider Education Consultants.

To register now for this complimentary online training session hosted by BCBSTX, select a session date and time to register:

If you are unable to pre-register for a webinar, please return to this page and select the date and time for your preferred session. The "Join" button will become active at the scheduled start time of the meeting.

BCBSTX periodically offers free educational behavioral health webinars. Those who attend will earn continuing medical education credits (CMEs) or continuing education units (CEUs). Register at links below.





Comorbid Behavioral Health and Physical Health Conditions Learn more about third-party links

Oct. 27, 2021

8 a.m. CST

1 unit

Note- Register or sign in Learn more about third-party links to watch a recording of our June 2021 webinar on Depression in a Primary Care Setting and earn CME/CEU credit.

The New Mexico Osteopathic Medical Association (NMOMA) is accredited by the American Osteopathic Association to provide osteopathic continuing medical education for physicians. NMOMA designates this program for a maximum of 1 AOA Category 1-A credits and will report CME and specialty credits commensurate with the extent of the physician's participation.

Social Work CEUs Approved by NASW-NM. The Licensee must maintain proof of continuing education courses taken for the past four (4) years. The New Mexico Regulations and Licensing Department, Boards and Commissions, Social Work Licensing Board reserves the right to audit a licensee’s continuing education records as it deems necessary. This event has been approved for a total of 1 CEU.

Physicians (MDs and DOs), nurses, physician assistants, nurse practitioners and psychologists can use AOA Cat 1-4 credit toward licensure. Social workers and mental health counselors (LPC, LCPC, LPCC) can use the Social Work CEU credit toward licensure.

The above material is for informational purposes only and is not intended to be a substitute for the independent medical judgment of a physician. Physicians and other health care providers are encouraged to use their own best medical judgment based upon all available information and the condition of the patient in determining the best course of treatment.

eviCore and BCBSTX periodically will be hosting orientation sessions for providers for various care categories. In addition, eviCore provides ongoing training on the eviCore implementations site Learn more about third-party links. Refer to the eviCore Webex Learn more about third-party links page to register and the select the menu bar symbol located on the left-side of the webpage and select "Webex Training". The "Live Sessions" page will display. Please retain the confirmation email. Use the link and toll-free phone number to access your training

These online tools give providers and billing services a convenient way to view claim detail information from the 835 Electronic Remittance Advice (835 ERA) and the Provider Claim Summary (PCS). Attend a webinar to learn how to gain or grant access, conduct a search, view general and payer-specific information and save or print results.

To register now, select a webinar date and time from the list below:

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSTX. BCBSTX makes no endorsement, representations or warranties regarding any products or services provided by independent third-party vendors such as Availity. If you have any questions about the products or services provided by such vendors, you should contact the vendor(s) directly.