Educational Webinar Sessions

BCBSTX and AIM invite you to take advantage of free AIM ProviderPortal training webinars covering:

• Creating and submitting prior authorization requests, updating an existing one and retrieving your order summary for select outpatient procedures that may require prior authorization through AIM
• Checking the status of your requests
• Getting tips and shortcuts to navigate the system

Watch for future training sessions coming late November and December

For more information on AIM prior authorizations, refer to the AIM Specialty Health page.

BCBSTX presents "BCBSTX Back to Basics: Availity 101", a complimentary webinar covering the self-service electronic tools and features that can be accessed through the Availity provider portal.

In this one-hour training session, BCBSTX will present an overview of electronic options that can help make doing business with BCBSTX faster and easier. Participants will learn how to:

• Check real-time patient eligibility and benefits for BCBSTX members with the Availity Eligibility and Benefits tool
• How to verify if a service requires benefit preauthorization by procedure code
• Verify claim status information using the Claim Status tool

New and existing users are highly encouraged to attend. You do not have to be registered with Availity prior to attending. If you have questions or need assistance, email our Provider Education Consultants.

To register now for this complimentary online training session hosted by BCBSTX, select a session date and time to register:

If you are unable to pre-register for a webinar, please return to this page and select the date and time for your preferred session. The "Join" button will become active at the scheduled start time of the meeting.

• Oct 13, 2020 – 11 a.m. to 12 p.m. 
• Oct 20, 2020 – 11 a.m. to 12 p.m. 
• Oct 27, 2020 – 11 a.m. to 12 p.m. 


• Nov. 03, 2020 – 11 a.m. to 12 p.m. 
• Nov. 10, 2020 – 11 a.m. to 12 p.m. 
• Nov. 17, 2020 – 11 a.m. to 12 p.m. 


• Dec. 01, 2020 – 11 a.m. to 12 p.m. 
• Dec. 08, 2020 – 11 a.m. to 12 p.m. 
• Dec. 15, 2020 – 11 a.m. to 12 p.m. 
• Dec. 29, 2020 – 11 a.m. to 12 p.m. 

BCBSTX hosts one-hour webinar sessions for you to learn how to electronically submit prior authorization and referral requests handled by BCBSTX using Availity’s new Authorizations & Referrals tool. To register for session, select your preferred date and time below.

• Oct. 14, 2020 – 11 a.m. to 12 p.m. 
• Oct. 21, 2020 – 11 a.m. to 12 p.m. 
• Oct. 28, 2020 – 11 a.m. to 12 p.m. 


• Nov. 4, 2020 – 11 a.m. to 12 p.m. 
• Nov. 11, 2020 – 11 a.m. to 12 p.m. 
• Nov. 18, 2020 – 11 a.m. to 12 p.m. 


• Dec. 2, 2020 – 11 a.m. to 12 p.m. 
• Dec. 9, 2020 – 11 a.m. to 12 p.m. 
• Dec. 16, 2020 – 11 a.m. to 12 p.m. 
• Dec. 30, 2020 – 11 a.m. to 12 p.m. 

BCBSTX is hosting complimentary webinars for providers to learn how to efficiently verify detailed claim status online using Availity’s Claim Status tool. Select your preferred date and time below to register for an upcoming session.

• Oct. 19, 2020 – 10 to 10:30 a.m. 
• Oct. 21, 2020 – 2 to 2:30 p.m. 
• Oct. 23, 2020 – 11 to 11:30 a.m. 
• Oct. 26, 2020 – 10 to 10:30 a.m. 
• Oct. 27, 2020 – 3 to 3:30 p.m. 

BCBSTX is offering free educational behavioral health webinars. Those who attend will earn continuing medical education credits (CMEs) or continuing education units (CEUs). Register at links below.

The New Mexico Regulations and Licensing Department, Boards and Commissions, Counseling and Therapy and the NM Psychological Association accepts approved social work CEUs for license requirements.

New Mexico Osteopathic Medical Association is accredited by the American Osteopathic Association to provide osteopathic continuing medical education for physicians. The New Mexico Osteopathic Medical Association designates this program for a maximum of one (1) AOA Category 1-A credit and will report CME and specialty credits commensurate with the extent of the physician’s participation in this activity.

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of Presbyterian and the New Mexico Osteopathic Medical Association. Presbyterian is accredited by the ACCME to provide continuing medical education for physicians.

The above material is for informational purposes only and is not intended to be a substitute for the independent medical judgment of a physician. Physicians and other health care providers are encouraged to use their own best medical judgment based upon all available information and the condition of the patient in determining the best course of treatment.

eviCore and BCBSTX periodically will be hosting orientation sessions for providers for various care categories. In addition, eviCore provides ongoing training on the eviCore implementations site . Refer to the eviCore Webex page to register and the select the menu bar symbol located on the left-side of the webpage and select "Webex Training". The "Live Sessions" page will display. Please retain the confirmation email. Use the link and toll-free phone number to access your training

This online tool offers providers and billing services a convenient way to view claim detail information from the 835 Electronic Remittance Advice (835 ERA). Attend a webinar to learn how to gain or grant access, conduct a search, view general and payer-specific information, and save or print results.

To register now, select a webinar date and time from the list below:

• Oct. 15, 2020 – 11 a.m. to 12 p.m. 
• Nov. 19, 2020 – 11 a.m. to 12 p.m. 
• Dec. 17, 2020 – 11 a.m. to 12 p.m.