Provider Training Webinars 

(formerly Education Webinar Sessions)

Blue Cross and Blue Shield of Texas (BCBSTX) provides complimentary training opportunities for providers, billing services, clinical and administrative staff members who are new or already participating in the BCBSTX network. You're invited to join us for informal, in-person workshops, or participate in convenient online training sessions. For complete course descriptions and prerequisites, please select any of the courses below.

Note: All times indicated are Central Time (CT).

Carelon ProviderPortal Training for Prior Authorizations (formerly AIM)

Refer to the Carelon On-demand Training page for upcoming Provider Portal available on the following services that may require prior authorization through Carelon:

  • Advanced Imaging & Cardiology
  • Genetic Testing
  • Joint/Spine Surgery & Pain Management
  • Medical Oncology
  • Radiation Therapy
  • Sleep Medicine

For more information on Carelon prior authorizations, refer to the Carelon page.

Availity® Essentials Authorization and Referral Tools

BCBSTX hosts one-hour webinar sessions for you to learn how to electronically submit prior authorization and referral requests handled by BCBSTX Medical Management using Availity Essentials Authorizations & Referrals tool. To register for session, select your preferred date and time below.

Availity Essentials Claim Status, Clinical Claim Appeals & Message This Payer

BCBSTX is hosting complimentary webinars for providers to learn how to efficiently verify detailed claim status, submit clinical claim appeals and send secure messages to Blue Cross and Blue Shield of Texas (BCBSTX) for claim management questions online using the Availity Essentials Claim Status tool. Select your preferred date and time below to register for an upcoming session.

Availity Essentials Orientation - Save Time and Go Online

Join us for a review of electronic transactions, provider tools and helpful online resources. 

Behavioral Health — Free CME/CEU Webinars

Refer to Behavioral Health Webinars - Earn Continuing Education Credit

eviCore Healthcare Training

eviCore and BCBSTX periodically will be hosting orientation sessions for providers for various care categories. In addition, eviCore provides ongoing training on the eviCore implementations site. Refer to the eviCore Webex page to register and the select the menu bar symbol located on the left-side of the webpage and select "Webex Training". The "Live Sessions" page will display. Please retain the confirmation email. Use the link and toll-free phone number to access your training.

Physician Efficiency, Appropriateness and Quality (PEAQ) Reports and Training

The PEAQ reporting team periodically offers PEAQ 101 sessions where they will provide a brief overview of the Provider Performance Insights score cards and address pre-submitted questions. When available, register for these sessions below and submit questions here.

  • No sessions currently available

For more information, visit the BCBSTX PEAQ page.

Remittance Viewer & Reporting On-Demand via Availity Essentials

These online tools give providers and billing services a convenient way to view claim detail information from the 835 Electronic Remittance Advice (835 ERA) and the Provider Claim Summary (PCS). Attend a webinar to learn how to gain or grant access, conduct a search, view general and payer-specific information and save or print results.

To register now, select a webinar date and time from the list below:

Carelon Medical Benefits Management (formerly AIM Specialty Health) is an independent company that has contracted with BCBSTX to provide utilization management services for members with coverage through BCBSTX

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSTX. 

BCBSTX makes no endorsement, representations or warranties regarding any products or services offered.