Making an Impact

Leadership View

Blue Cross and Blue Shield of Texas (BCBSTX) has served Texans for more than 90 years — but we’ve never had a year quite like 2020. The COVID-19 pandemic impacted us all.

We responded by establishing the Community Collaborative Grant Fund, which deployed funds to nonprofits that gave first responders personal protective equipment, provided meal and grocery deliveries to senior Texans, and helped with childcare for first responders and health care professionals.

BCBSTX also directly aided members and employer clients throughout the pandemic. We lifted cost-sharing for telemedicine visits to ease access to care and provided premium relief to fully insured Texas employer customers.

One thing that stayed consistent is our commitment to provide health care coverage in each of our state’s 254 counties. We are Texas born and bred, and we are proud to be the state’s largest health insurer.

Part of that role is working to improve the health of every Texan. To that end, we’ve made investments in community organizations working to do just that. BCBSTX has an ongoing commitment to reduce the burden of chronic kidney disease and chronic obstructive pulmonary disease in the state. Through our partnerships with community-based organizations across the state, we’ve been successful at decreasing emergency room visits, while increasing primary care and specialist visits for these conditions, according to BCBSTX claims data.

Investing in and partnering with like-minded organizations builds on BCBSTX's long history of supporting local communities and helping families and individuals thrive. 

The stories included here help to demonstrate our commitment to our purpose — To Do Everything In Our Power To Stand With Our Members In Sickness And In Health®.


James Springfield
President, Blue Cross and Blue Shield of Texas