Member Tools & Features

With Blue Access for MembersSM, our secure member website, you can access health plan information, resources and tools, including the Screening and Assessment Instrument and Individualized Service Plan. You can also print a temporary ID card.

How to Register

Find a Doctor

As a BCBSTX STAR Kids member, you have access to many doctors in your service area. Our Provider Finder® makes it easy to search for providers near you.

Provider Fraud

The State of Texas Health and Human Services Commission (HHSC) would like your help in ensuring providers do not commit acts that are not allowed. Read more from the HHSC.

Learn about provider fraud and how to report it.

Find a Doctor Opens in new window


If you suspect fraud, waste or abuse, report it. Contact the Office of Inspector General Opens in new window

STAR Kids Eligibility

The BCBSTX STAR Kids Plan provides services in the MRSA Central and Travis service areas, which covers the counties listed below. If you do not see your county listed, visit the HHSC website Opens in new window to choose a STAR Kids plan with services in your area.

STAR KIDS is available in your county.

News & Events

Check back often to view the latest news or to learn about upcoming events where you can get firsthand answers from our member advocates, caregivers and providers.

View our Member and Community Events and learn about upcoming Member Advisory Group meetings.

  • Lifetimes is a quarterly newsletter from BCBSTX and a guide to health.

    View the latest edition of LifeTimes.
  • June 7, 2018 Eligible members can now get insect spray to prevent Zika virus infection. This is available at no cost to females ages 10-55, pregnant females of any age, and males ages 14 and older. You do not need a prescription. Call customer service at 1-877-688-1811 (TTY 7-1-1) for help.
  • Sept. 1, 2017 If you are a member of the Texas Department of Family and Protective Services (DPFS) Adoption Assistance or Permanency Care Assistance (AAPCA) programs, you will now get your Medicaid services through managed care. This does not change your Medicaid benefits. Learn more about the AAPCA managed care expansion.

Value Added Services

In addition to covered services, BCBSTX STAR Kids members have access to Value Added Services at no extra cost.