Reminder: BCBSTX Prior Authorization Exemption Communication Method Preference


Providers have the opportunity to request how they want to receive their Prior Authorization (PA) exemption notifications. They can choose online via Availity®, email or postal mail.

Electronic Access to PA Exemption Status

BCBSTX will be sending out PA exemption notifications for the July - Dec 2023 review period by March 1, 2024. All notifications for PA exemptions are viewable in the secure section of the BCBSTX-branded Payer Spaces on Availity. If you are not currently registered for Availity, you can do so at no charge on Availity® Essentials or by contacting Availity Client Services at 1-800-282-4548 to get access. Refer to the Prior Authorizatons Exemptions page on the BCBSTX provider website for how to access notifications on Availity.

Alternate PA Exemption Communication Methods

If you prefer to have your PA exemption status communication sent via an alternate method (email or postal mail), you must submit the request by completing the Prior Authorization Exemption Communication Method Preference Questionnaire.

Any new or change to alternate preference requests we receive by Feb. 5, 2024, will be used for the Mar. 1 notices.  If you have previously submitted a questionnaire and have no changes, BCBSTX will continue to honor your requested preference. All PA exemptions will be available via Availity by Mar. 1, 2024 regardless if you submit an alternate request.

* Prior authorization exemption notice preferences for prior authorizations managed by a Pharmacy Benefit Manager (PBM) may be conveyed by the PBM.

More Information:

Refer to our provider website for more information on Prior Authorization Exemptions.

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSTX. BCBSTX makes no endorsement, representations or warranties regarding third party vendors and the products and services they offer.